# Frequently Asked Questions **URL:** https://community.naimaudio.com/c/frequently-asked-questions/10.md [Latest](https://community.naimaudio.com/latest.md) · [Categories](https://community.naimaudio.com/categories.md) --- ## [Old Forum FAQ Archive](https://community.naimaudio.com/t/old-forum-faq-archive/27597)
**Author:** [@Richard.Dane](https://community.naimaudio.com/u/Richard.Dane)\ **Replies:** 0\ **Last updated:** [February 8, 2023, 12:13pm UTC](https://community.naimaudio.com/t/old-forum-faq-archive/27597 "2023-02-08T12:13:47Z")
The old Naim Forum FAQ can be found in the Forum Archive here; https://forums.naimaudio.com/topics.php?p=2&oid=1566878604036716 --- ## [Forum rules](https://community.naimaudio.com/t/forum-rules/90)
**Author:** [@Richard.Dane](https://community.naimaudio.com/u/Richard.Dane)\ **Replies:** 0\ **Last updated:** [January 10, 2019, 11:03am UTC](https://community.naimaudio.com/t/forum-rules/90 "2019-01-10T11:03:32Z")
Welcome to the Naim Forum Once you have registered on the forum, please ensure you have read through and understood the forum rules - these rules apply whether you have read them or not. We hope none of these will limit… --- ## [How to identify Naim IR remote control handsets](https://community.naimaudio.com/t/how-to-identify-naim-ir-remote-control-handsets/45915)
**Author:** [@Richard.Dane](https://community.naimaudio.com/u/Richard.Dane)\ **Replies:** 0\ **Last updated:** [October 6, 2026, 9:44am UTC](https://community.naimaudio.com/t/how-to-identify-naim-ir-remote-control-handsets/45915 "2026-10-06T09:44:18Z")
Here are images showing the various IR remote control handsets used by Naim. Narcom: RC5. Supplied with early NAC82 and CDI … --- ## [New Classic cable compatibility](https://community.naimaudio.com/t/new-classic-cable-compatibility/29407)
**Author:** [@Richard.Dane](https://community.naimaudio.com/u/Richard.Dane)\ **Replies:** 1\ **Last updated:** [November 22, 2025, 12:12pm UTC](https://community.naimaudio.com/t/new-classic-cable-compatibility/29407 "2025-11-22T12:12:22Z")
Naim Audio has created a range of cables to connect the new Classic range with earlier products. See the tables below to find the number reference you need for your connection: Lead Assembly, Burndy, XPS to New Cl… --- ## [How to identify SNAICs and Interconnects](https://community.naimaudio.com/t/how-to-identify-snaics-and-interconnects/74)
**Author:** [@Richard.Dane](https://community.naimaudio.com/u/Richard.Dane)\ **Replies:** 1\ **Last updated:** [March 24, 2025, 10:43am UTC](https://community.naimaudio.com/t/how-to-identify-snaics-and-interconnects/74 "2025-03-24T10:43:36Z")
Standard Naim Interconnects. Interconnects carry only audio signals. Naim usually include a standard grey Interconnect in the box with sources. It is no after-thought, but rather a great sounding high performance cabl… --- ## [How to identify Naim Burndy cables](https://community.naimaudio.com/t/how-to-identify-naim-burndy-cables/36329)
**Author:** [@Richard.Dane](https://community.naimaudio.com/u/Richard.Dane)\ **Replies:** 0\ **Last updated:** [August 26, 2024, 8:48am UTC](https://community.naimaudio.com/t/how-to-identify-naim-burndy-cables/36329 "2024-08-26T08:48:04Z")
How to identify Naim Burndy cables. S-XPS Burndy cable - 11 pins; The S-XPS Burndy cable is the latest and best Burndy for… --- ## [What's in the Box? Accessories packed with Naim Equipment](https://community.naimaudio.com/t/whats-in-the-box-accessories-packed-with-naim-equipment/31362)
**Author:** [@Richard.Dane](https://community.naimaudio.com/u/Richard.Dane)\ **Replies:** 0\ **Last updated:** [October 19, 2023, 1:32pm UTC](https://community.naimaudio.com/t/whats-in-the-box-accessories-packed-with-naim-equipment/31362 "2023-10-19T13:32:17Z")
Accessories packed with Naim Equipment; CD5i/5i- 180 DIN5 Interconnect, Clamp 5, mains lead, Narcom CD5iS - 180 DIN5 Interconnect, Clamp 7, mains lead, Narcom CD5 - 180 DIN5 Interconnect, Clamp 3, Link plug, mains le… --- ## [Are Naim power amplifiers Class A, Class B, or Class AB?](https://community.naimaudio.com/t/are-naim-power-amplifiers-class-a-class-b-or-class-ab/30938)
**Author:** [@Richard.Dane](https://community.naimaudio.com/u/Richard.Dane)\ **Replies:** 0\ **Last updated:** [September 21, 2023, 7:39am UTC](https://community.naimaudio.com/t/are-naim-power-amplifiers-class-a-class-b-or-class-ab/30938 "2023-09-21T07:39:57Z")
Naim amplifiers have been class AB for 50 years. FYI the class AB bias current is small, just enough to stop crossover distortion and not too much to cause the lesser known ‘gm-doubling’ distortion. For each new amplif… --- ## [Naim NAIT 50 Standby Settings - Instant On/Auto Standby](https://community.naimaudio.com/t/naim-nait-50-standby-settings-instant-on-auto-standby/30929)
**Author:** [@Richard.Dane](https://community.naimaudio.com/u/Richard.Dane)\ **Replies:** 0\ **Last updated:** [September 20, 2023, 4:28pm UTC](https://community.naimaudio.com/t/naim-nait-50-standby-settings-instant-on-auto-standby/30929 "2023-09-20T16:28:59Z")
By default, the NAIT 50 is set to ‘Auto Standby’ - it automatically enters Standby mode (where it consumes less than 0.5W of power) within 19 minutes of inactivity. For the optimum sound quality, switch the Standby s… --- ## [Naim Uniti Core help and tips](https://community.naimaudio.com/t/naim-uniti-core-help-and-tips/27837)
**Author:** [@Richard.Dane](https://community.naimaudio.com/u/Richard.Dane)\ **Replies:** 0\ **Last updated:** [February 23, 2023, 4:44pm UTC](https://community.naimaudio.com/t/naim-uniti-core-help-and-tips/27837 "2023-02-23T16:44:56Z")
Here’s a video giving a general overview of how to set up a Unit Core (guess who does the Voice-over); Naim provide further information including a Quick Start guide and an online support portal on their w… --- ## [Which CD Clamp for my CD player?](https://community.naimaudio.com/t/which-cd-clamp-for-my-cd-player/27682)
**Author:** [@Richard.Dane](https://community.naimaudio.com/u/Richard.Dane)\ **Replies:** 0\ **Last updated:** [February 13, 2023, 11:04am UTC](https://community.naimaudio.com/t/which-cd-clamp-for-my-cd-player/27682 "2023-02-13T11:04:35Z")
With thanks to Stoik for the image above. Note that the CD5Si and Uniti 2 require the Clamp 7: --- ## [Packing the CD2 or CD3 for transport](https://community.naimaudio.com/t/packing-the-cd2-or-cd3-for-transport/27598)
**Author:** [@Richard.Dane](https://community.naimaudio.com/u/Richard.Dane)\ **Replies:** 0\ **Last updated:** [February 8, 2023, 12:23pm UTC](https://community.naimaudio.com/t/packing-the-cd2-or-cd3-for-transport/27598 "2023-02-08T12:23:09Z")
When packing the CD2 or CD3 for transport you should fit the transit bolts underneath the player and also fit the corrugated transport packing piece. If you do not have one please contact your Naim retailer or Distribut… --- ## [Transformer hum](https://community.naimaudio.com/t/transformer-hum/27341)
**Author:** [@Richard.Dane](https://community.naimaudio.com/u/Richard.Dane)\ **Replies:** 0\ **Last updated:** [January 23, 2023, 10:59am UTC](https://community.naimaudio.com/t/transformer-hum/27341 "2023-01-23T10:59:27Z")
From the Naim Amplifier manual: A hi-fi system usually shares a mains circuit with other household equipment some of which can cause distortion of the mains waveform. This distortion can in turn lead to mechanical hum f… --- ## [A basic guide to SL2 set-up](https://community.naimaudio.com/t/a-basic-guide-to-sl2-set-up/173)
**Author:** [@Richard.Dane](https://community.naimaudio.com/u/Richard.Dane)\ **Replies:** 1\ **Last updated:** [May 12, 2022, 11:49am UTC](https://community.naimaudio.com/t/a-basic-guide-to-sl2-set-up/173 "2022-05-12T11:49:10Z")
A basic guide to SL2 set-up: remove bass boxes from the packaging. Loosely fit spikes and nuts to the bases - leave a decent length of thread to level properly later. Attach the tweeter arms to the bases. Ensure th… --- ## [When should I service my Naim equipment?](https://community.naimaudio.com/t/when-should-i-service-my-naim-equipment/23149)
**Author:** [@Richard.Dane](https://community.naimaudio.com/u/Richard.Dane)\ **Replies:** 0\ **Last updated:** [April 28, 2022, 1:34pm UTC](https://community.naimaudio.com/t/when-should-i-service-my-naim-equipment/23149 "2022-04-28T13:34:51Z")
According to Naim: “This is a question often asked, and the Naim Service Department recommendations are as follows: for the Chrome bumper (circa 1975 to 1989) and Olive (circa 1989 - 2000) range products, we recommend e… --- ## [How to build the Naim Fraim](https://community.naimaudio.com/t/how-to-build-the-naim-fraim/335)
**Author:** [@Richard.Dane](https://community.naimaudio.com/u/Richard.Dane)\ **Replies:** 1\ **Last updated:** [January 14, 2022, 10:19am UTC](https://community.naimaudio.com/t/how-to-build-the-naim-fraim/335 "2022-01-14T10:19:11Z")
How to build the Naim Fraim The following guide is designed to allow you to build your Naim Fraim as quickly, easily and effectively as possible. More experienced Fraim users may have developed their own technique or or… --- ## [Naim Support - Troubleshooting, support, white papers etc](https://community.naimaudio.com/t/naim-support-troubleshooting-support-white-papers-etc/17884)
**Author:** [@Richard.Dane](https://community.naimaudio.com/u/Richard.Dane)\ **Replies:** 1\ **Last updated:** [July 22, 2021, 11:14am UTC](https://community.naimaudio.com/t/naim-support-troubleshooting-support-white-papers-etc/17884 "2021-07-22T11:14:56Z")
Naim Audio Support & Information; Customer Support Tel No. 01722426600 Email: support@naimaudio.com --- ## [Superline Loading](https://community.naimaudio.com/t/superline-loading/17476)
**Author:** [@Richard.Dane](https://community.naimaudio.com/u/Richard.Dane)\ **Replies:** 0\ **Last updated:** [June 23, 2021, 3:46pm UTC](https://community.naimaudio.com/t/superline-loading/17476 "2021-06-23T15:46:24Z")
Here is a link to the old Superline Loading Thread from the old Naim forum; Superline Loading Thread --- ## [Naim NAC82 & NAC282 with 2 PSUs](https://community.naimaudio.com/t/naim-nac82-nac282-with-2-psus/17432)
**Author:** [@Richard.Dane](https://community.naimaudio.com/u/Richard.Dane)\ **Replies:** 0\ **Last updated:** [June 21, 2021, 11:14am UTC](https://community.naimaudio.com/t/naim-nac82-nac282-with-2-psus/17432 "2021-06-21T11:14:14Z")
A frequently asked question is about the NAC82 and the NAC282, specifically which parts of the pre-amp are powered by which part of each power supply when two power supplies are used. Here is the definitive answer from … --- ## [How long is the warranty on my Naim equipment?](https://community.naimaudio.com/t/how-long-is-the-warranty-on-my-naim-equipment/15373)
**Author:** [@Richard.Dane](https://community.naimaudio.com/u/Richard.Dane)\ **Replies:** 0\ **Last updated:** [March 13, 2021, 8:47am UTC](https://community.naimaudio.com/t/how-long-is-the-warranty-on-my-naim-equipment/15373 "2021-03-13T08:47:30Z")
The contract of warranty on your Naim equipment is made between you and the reseller. In the UK it is then usually underwritten by Naim with the following terms; Demonstration-stock units are slightly different in th… --- ## [How To Connect a Headphone amp to your Naim system](https://community.naimaudio.com/t/how-to-connect-a-headphone-amp-to-your-naim-system/13747)
**Author:** [@Richard.Dane](https://community.naimaudio.com/u/Richard.Dane)\ **Replies:** 0\ **Last updated:** [January 7, 2021, 2:13pm UTC](https://community.naimaudio.com/t/how-to-connect-a-headphone-amp-to-your-naim-system/13747 "2021-01-07T14:13:21Z")
If you wish to connect a standard (DIN) Headline then you connect the captive DIN signal lead to one of the IN/OUT DIN inputs on a suitable Naim pre-amp or Integrated amp. The manual explains connection as follows; I… --- ## [Equipment Fuses](https://community.naimaudio.com/t/equipment-fuses/7998)
**Author:** [@Richard.Dane](https://community.naimaudio.com/u/Richard.Dane)\ **Replies:** 0\ **Last updated:** [April 24, 2020, 7:40am UTC](https://community.naimaudio.com/t/equipment-fuses/7998 "2020-04-24T07:40:54Z")
Should the protection fuse blow on any piece of Naim equipment, make sure you get the exact same make and type - this is important. Your Naim dealer can help, or else get in touch with Naim support. NEVER be tempted … --- ## [How to ensure your Powerline is properly connected](https://community.naimaudio.com/t/how-to-ensure-your-powerline-is-properly-connected/7997)
**Author:** [@Richard.Dane](https://community.naimaudio.com/u/Richard.Dane)\ **Replies:** 0\ **Last updated:** [April 24, 2020, 7:34am UTC](https://community.naimaudio.com/t/how-to-ensure-your-powerline-is-properly-connected/7997 "2020-04-24T07:34:10Z")
You need to push until the first major resistance - some stop there thinking it’s in, but it’s not, at least not properly. It then needs a much firmer push to open up the very tight jaws to make a proper grip on the pins… --- ## [How To Pair the New Uniti Remote Control](https://community.naimaudio.com/t/how-to-pair-the-new-uniti-remote-control/956)
**Author:** [@Richard.Dane](https://community.naimaudio.com/u/Richard.Dane)\ **Replies:** 0\ **Last updated:** [February 14, 2019, 7:52am UTC](https://community.naimaudio.com/t/how-to-pair-the-new-uniti-remote-control/956 "2019-02-14T07:52:29Z")
Pairing New Uniti Remote control: If you have already had your unit working and the remote is no longer pairing with your unit then the following sequence is the one that I have had confirmed as being correct… Ensure t… --- ## [Naim NA3xx and NA5xx Pre-amplifier daughter boards](https://community.naimaudio.com/t/naim-na3xx-and-na5xx-pre-amplifier-daughter-boards/915)
**Author:** [@Richard.Dane](https://community.naimaudio.com/u/Richard.Dane)\ **Replies:** 0\ **Last updated:** [February 12, 2019, 11:28am UTC](https://community.naimaudio.com/t/naim-na3xx-and-na5xx-pre-amplifier-daughter-boards/915 "2019-02-12T11:28:23Z")
Earlier Naim pre-amplifiers used interchangeable daughter boards. While the very earliest NAC12s did not use daughter boards, most were updated, and the early versions of the NAC12 and NAC22 used NA1xx and NA2xx boards … --- ## [What is an Active System? (Active Bi-amping & Tri-amping)](https://community.naimaudio.com/t/what-is-an-active-system-active-bi-amping-tri-amping/134)
**Author:** [@Richard.Dane](https://community.naimaudio.com/u/Richard.Dane)\ **Replies:** 0\ **Last updated:** [January 13, 2019, 10:46am UTC](https://community.naimaudio.com/t/what-is-an-active-system-active-bi-amping-tri-amping/134 "2019-01-13T10:46:13Z")
From the Products Section. "Simple: it’s the opposite of a passive system. In a passive hi-fi system the job of dividing up music’s high, middle and low frequencies so that they end up at the appropriate drive units in… --- ## [Can't Connect your Kit? Need a Manual? Read This!](https://community.naimaudio.com/t/cant-connect-your-kit-need-a-manual-read-this/133)
**Author:** [@Richard.Dane](https://community.naimaudio.com/u/Richard.Dane)\ **Replies:** 0\ **Last updated:** [January 13, 2019, 10:28am UTC](https://community.naimaudio.com/t/cant-connect-your-kit-need-a-manual-read-this/133 "2019-01-13T10:28:32Z")
By popular demand, here is a link to the section of our main website where you can download product information documentation and manuals in pdf format. Richard --- ## [Speaker Cable for Naim power amplifiers](https://community.naimaudio.com/t/speaker-cable-for-naim-power-amplifiers/87)
**Author:** [@Richard.Dane](https://community.naimaudio.com/u/Richard.Dane)\ **Replies:** 0\ **Last updated:** [January 9, 2019, 9:06pm UTC](https://community.naimaudio.com/t/speaker-cable-for-naim-power-amplifiers/87 "2019-01-09T21:06:33Z")
Naim power amplifiers do not have extra inductance networks in the output. Naim prefer the more elegant solution of allowing the speaker cable to provide the correct inductance and capacitance. To do so, a minimum of 3.… --- ## [Power on and power off sequence](https://community.naimaudio.com/t/power-on-and-power-off-sequence/75)
**Author:** [@Richard.Dane](https://community.naimaudio.com/u/Richard.Dane)\ **Replies:** 0\ **Last updated:** [January 8, 2019, 8:46am UTC](https://community.naimaudio.com/t/power-on-and-power-off-sequence/75 "2019-01-08T08:46:08Z")
To avoid lots of clicks and thumps through your speakers, Naim recommend the following power on and power off sequence: Power ON: Sources Power supplies/Pre Amp Power Amp Power OFF: Power Amp Power supplies/Pre Am… --- ## [Why Naim route the pre-amp signal through the power supply](https://community.naimaudio.com/t/why-naim-route-the-pre-amp-signal-through-the-power-supply/73)
**Author:** [@Richard.Dane](https://community.naimaudio.com/u/Richard.Dane)\ **Replies:** 0\ **Last updated:** [January 8, 2019, 8:39am UTC](https://community.naimaudio.com/t/why-naim-route-the-pre-amp-signal-through-the-power-supply/73 "2019-01-08T08:39:17Z")
A common question asked of Naim is why, where a dedicated power supply is used, are signals routed from the pre-amp through the SUPER-CAP, HI-CAP or FLAT-CAP to the power amp, rather than directly from the pre-amp to the… [Next page](https://community.naimaudio.com/c/frequently-asked-questions/10.md?page=1)