20+ year old CD5 Troubleshooting

Hi,

I recently came into possession of a CD5 from my dad, which has been in packed away for at least 2 years and had been working fine up until that time.
(The system he ran it with was a NAC 202, NAP 200, Flatcap 2 and NAPSC)

The serial number indicates the CD 5 was manufactured in 2004.

After connecting the CD5 to my Nait 50 and loading a CD and pressing play, “Err” is showing up on the display screen.
The CD doesn’t appear to be spinning either.

What are the possible causes for this and can it be remedied before having to inevitably send the CD5 to Naim?

Thanks!

Sorry to read this.

Which type of puck are you using?

Edit:

Is the mains lead pushed in firmly?

Have both of the transit bolts been removed?


That puck’s tired. You could try to pull the three rubber rings round a bit with some fine nose pliers so that some ‘fresh’ rubber is pressing onto the CDs.

It might work. If not, a new puck (easily ordered from your Naim dealer) might work and I would say is the first thing to try. Others will give their views I’m sure, including chop it in and get a streamer :slight_smile:

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The mains is firmly plugged in and the bolts are removed.

Thanks Christopher ! I’ll try what you suggested with the punk and if that fails I order a new one and see if that works.

Who’s Richard?!!

:smile: sorry I was trying to multitask!

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For a moment I was thinking there, of asking for a small share of @Richard.Dane 's annual stipend from Naim, of two butts of Amontillado.

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For the love of God, Montresor…

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I have a similar aged CD5. I sometimes get the same error on mine. I have bought a new puck and that did help but has not fully eliminated the error. I also just reposition the CD and put the put on again and that can help as just repeating pressing play.

You can sometimes improve things with an old puck by trying to move the little rubber pieces round so that a different and not flat spot presses on the CD. Also you can gently try and “fluff” up the rubber pieces by pulling on them a bit. It rather depends on how compliant they still are if the rubber pieces have gone hard a new puck will be best.

It is slightly more invasive but you can also gently clean the lens with a cotton bud to wipe away dust and dirt but don’t go mad with any solvent cleaners as it may do more harm than good.

If I switch the CD5 off for a while when going away for a few weeks say, when I come back it is pretty much guaranteed to play silly beggars and give me the “err” when I first switch it on and try and use it. But as it warms up and after a few plays it gets better.

I just live with it in the knowledge that one day it will give up the ghost but I will enjoy it in the meantime. I do not use the CD5 that much anyway as I prefer to play my LPs.

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Looks like I’m going to have to get a new puck. Tried fluffing up the rubber bits but that hasn’t worked.

Just to eliminate the ‘free’ fixes… have you tried several CDs? The CD5 can be a bit picky with ‘thin’ disks, and might not play disks that are not strictly red book standard.

Having said that - if you can’t hear the player trying to spin up the disk to read it, I fear you might have a more fundamental problem than an iffy puck… :confused:

Edit - also - although I can’t imagine why this might cause the symptoms you describe - do you have the link plug in the back of the CD5 and/or are you using the flatcap to power it?

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If you can’t get one from your local dealer you can order from Tom Tom Audio in the UK online. They are worth trying as not expensive.

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Hi Andy, I’m using the mains cable, I haven’t hooked it up to the flatcap

I’ve just ordered one. The fact that I can’t even hear the cd trying to spin makes think there may be a better issue.

Could be. You could try pressing play waiting for a second or two and them open the door. If it is spinning up you will see it still turning. It’s not something to do frequently but it may give you a clue.

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Okey doke.

I’ve just tried my CD5 with the link plug removed; the display still works, the disk loads, and appears to play - you just get no output!

If you get over the disk loading and playing hurdle, don’t forget you will need to either fit the link plug, or connect the flatcap to get any music!

Sorry if this is telling you stuff you already know… it’s just one of those things that’s obvious if you know, but easy to miss if you don’t!

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