Whenever i change volume (remote, app, or volume dial) i listen to a sound coming from the left speaker, 1-2 seconds after the volume change.
I left the 222 at the portuguese distributor, they tested my 222 and another one they have there and…both units with the same problem.
It seems that when the volume numbers disapperar and the art cover appears, that’s the moment the noise appears. Apparently also on the right speaker, but much less.
Don’t know yet if this a general 222 problem or not (both unit tested have close serial numbers).
This is more easily perceived listening near field at low volume.
Anyone else has this problem?
The traditional naim built quality apparently is a “lost tradition”. All this talk about volume control implementation to improve sound quality and they forgot to implement the basics right.
No such problem with my NSC 222 (approx. 1 year old). No NPX 300 yet, sadly. Slight transformer hum occasionally - due to a fridge freezer I think, but I’ve yet to isolate the offending item! It’s quite inaudible when playing music though.
I don’t understand what you are expecting from the forum - the unit is clearly faulty as is the other one tested by the distributor. If they acknowledge this, then it’s up to them to sort it out with Naim. Nothing said here can alter this. If the distributor won’t help, then contact Naim support directly. That said, it’s clearly a frustrating situation for you, but it can be dealt with and should be - promptly.