I did have a power cut when I was out but it worked fine for a week after that from memory. Never had issue before post a power cut so maybe just bad luck…
I’ll have to suck up the cost just a little frustrating.
I guess as expensive units get older and worth less repairs / servicing become a bigger percentage of their value - one for me to think about.
Gary
I suppose the apparently 5% of current purchase price as a fixed repair charge (if that is what this is) is a simple process for Naim to apply and may well feel it is fair. However it is akin to the old saying along the lines of “if you can afford a Ferrari the cost of running it won’t matter” - which might hold true for a rich person buying yet another plaything, but falls flat for the person who has worked overtime and scrimped and saved for decades, going without any luxuries, to be able to buy her/his dream, secondhand.
Yes, but very important when considering the apparent ‘value’ of older used kit… rather like running a classic car, it’s not so much the cost but the repair bills.
But it doesn’t seem to be the older Naim kit (CB, Olive) that has a reputation for failing. This stuff seems to be very reliable , needing just the decade-time recap. It’s seems more the newer ranges that have the reliability problems.
by ‘older’ I mean the OC series now about 10+ yrs old…
Older ? That’s barely run in… 
I can see how diminishing support, service, parts availability and the like can take the shine of older Naim systems, many of which will represent years of careful curation, saving, judicious purchases and general care and attention.
Reading across the forums, there are quite a few grumpy posts, some downright angry, with not only Naim but other recognised audiophile players, for similar decisions, some significantly sooner than Naim’s in product lifecycles, shortly after a product is discontinued for example……
Nevertheless, the reality is that all manufacturers will discontinue production and support thereof at some stage. These events sometimes represent an opportunity, the recent purchase of a discontinued SACD player by some members being just one example. On other occasions they represent the end, or the approaching end of a cherished product’s useful life.
However, I don’t think this is a reason to lose faith but rather plan ahead, recognising your chosen manufacturer’s timelines and wider influences, eg the demise of CD, Blu Ray, SACD, etc. players, and adjust if not update your systems accordingly albeit at some/lots of expense.
Perhaps unfortunately, this to me is just how it works, whether I like it or not.
Just thinking aloud, of course YMMV.
ATB, J
The “old” Naim were relatively simple and single purpose. Today even the power amplifiers are looking more like computing appliances, using sensitive system-on-a-chips that must be manufactured in large quantities to be economical - and this makes their lifespan shorter.
So if you build a multi-purpose (streamer, dac, preamp) box just one of the chips may fail the whole device. Unless you do what Linn did with the old Linn Klimax - build a software-defined device - a Klimax DSM is basically a Linux box with scaringly good software (Devialet did almost the same).
When I rebuilt my system I decided reducing boxes was not the thing - I wanted back to simple replaceable single purpose boxes. Simplicity was the thing for me. And single-purpose makes it affordable to experiment.
My current system is the new tiny Apple Mac Mini M4 running Audirvana. The USB output is isolated, de-jittered, noise-filtered, reclocked by Singxer+Farad to a very-very tidy AES/EBU that feeds the R2R non-oversampling DAC. Add SPDIF CD-transport and pre, power and it all fits in a 5-level Fraim without being cramped.
Never be able to prove it.
Happened to a mates pre amp they just close ranks and deny.
He could claim accidental damage without blame but his payments would go up.
It’s a racket with no volume control. 
This is I think key.
And to use the analogy which @BrendanD has referenced.
An old car you can fix. I had a v modern expensive car until recently. They are designed to be v v expensive to fix. Almost unfixable.
The price Naim charge for their ‘kit’ it should never fail!
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Some of you provided some very helpful guidance when my fourth Uniti Nova failed (or arrived DOA) in under three years. Thank you. After working with my dealer (no help) and Naim Support (responsive but slow), my Nova was replaced with a new unit.
Unfortunately - and I’m genuinely disappointed - I’ve lost faith in the brand. I’ve owned JBL, Bose, HK, Marantz Reference and more over the last 30 years. Not one has failed. For me, Naim represented a step into the premium space. That may have been misplaced admiration, but I was excited to join the club. And people like you all make it a ton of fun.
You may recall that my small-house living requires very small kit. The depth of the unit, including cabling exiting the rear, can’t exceed 15 inches. So, my options are limited.
I’ve just purchased the Lyngdorf TDAI-1120 and will be selling the Nova. I’ll admit, I’m not as excited as I was when moving to Naim, but it should be a fun experiment. And the footprint is perfect.
Thanks again for the great advice!
Nathan I’ve re-opened your old thread and put your new post there - that way it makes much more sense.