Art work not showing in app

Hi,

An issue has arisen where the artist artwork is not showing, but when clicked on, it is actually there. Using latest versions of Naim app IOS and Asset via Synology. Just started happening.
Any help gratefully accepted!

Martin

Which gear ?
Naim’s rips ?
Wave or Flac ?

I’d try restarting the app. If that doesn’t work, clear the cache. This glitch happens sometimes, and when it does I ignore it and it sorts itself out eventually.

Naim Uniti Star. Synology NAS
Mostly flacs. No wavs

Hmmm. How do I clear the cache? Is this on the Asset app thru Synology?
Or on IOS device?
Thanks for yr reply

Naim app, cog wheel, other settings, clear image cache.

Thanks Robert.
Still the same. I’ll screenshot it!

Ah it could be the size of the embedded artwork; if I recall correctly, the max supported in the app is 1000x1000 pixels.

I have reduced the size to 800 x 800 and cleared image cache, but still the same :frowning:

Have you told Asset to do a full rescan?