Backup of Uniti serve

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1

Folks

this may be a long one so apologies.
I am trying to setup a backup of the music on Uniti serve.

I am trying to back up to a Drobo5N
I have created a share drobo5b\Backup on the drobo
From the web interface the uniti serve can see the share and its status is enabled.
the drive is accessible from both local a mac and Windows 10 PC
once again from the wed interface I click on “Add New Music Backup”
And I have ensured that the folder is empty
The Uniti serve then says “there are no shares currently available” +
“please ensure that the share yiu wish to convert to a musicbackup is online”

I wondered if it was security so I created another folder and gave it a username and password and you can see that when the uniti searches for shares I have then setup the user and password to allow access with out success .

I have tried writing a test document to these shares with out issue.

I originally also tried using the N-serve app from the MAC, without success.

Am I missing something simple here.

Anyone any thoughts please?

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Have you given the new share (the one you intend to use as a backup) full read/write access to any user?

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Yes there are read \ write rights for everyone to the folder. I have written a file to the folder just to make sure ( which I later removed)

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Have a look at page 13 of the US manual and see if you’ve completed all the steps there…

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Adam’s the expert here, but don’t you have to make sure the folder is completely empty, including not even having an empty waste bin in the folder?
Best
David

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Yes - it has to be completely empty; designated as a network share and only then ‘promoted’ to a ‘backup’

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I’ve just re-read the OP’s original post.
Try assigning the backup via the web interface, not via the nServe - should be easier.

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The best way to ensure the folder is really empty is to delete it and create a new one. There are often hidden files in folders which have seen any activity.

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Agreed, the browser interface us the place to set this up. Access it by typing the Unitiserve IP address into a browser

1 Like
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All the original operations where done via web interface.
Folders were barren at first setup, only tried to write a file to them to confirm after initial failure that they were writable. deleted the files after, though I cant say I emptied the recycle bin, as not sure how on the Drobo, will look next time I have access.
Can someone post a link to the american manual so I can see the backup routine mentioned.
I will create a new folder for further tests, which raises a question does the folder have to be called anything specific?
Thanks for your comments

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This will be enough to make the folder appear not to be empty to the Unitiserve.

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The Unitiserve web page still has the manual and other downloads available.

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Thanks for the link.

I should say I have been asked to look at this as from a computer \network issue.

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Right

Still havent seen this setup due to work pressures.

But spoke to someone from the NAS compant ( DRobo)

They wondered if it may be thge size of the share ,.

Does anyone know if there is a limit to the size that the Uniti can see?

the Droboi has about 8tb free IIRC and the share can access this.

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