Dave, I seem to remember you recommending Acoustica before on this forum and, given you’re in North Yorkshire, that’s a fair distance to travel which tells its own story. Indeed, I’ve seen Acoustica receive favourable comments from a fair number of forum members. I understand there has been a recent change of ownership at Acoustica, so I’m not sure what impact that has had. I am within easy travelling distance of a large number of Naim dealers, so I am a bit spoilt for choice. My niece has recently used Audio T in Manchester for a Rega / Naim system and received excellent service from them.
I have had very positive demo & buying experiences with 2 Naim dealers in the past 3 months. In both cases I initiated contact after seeing ex-demo or second-user items on line on the dealer website, and both cases resulted in an up sell for the respective dealer with me buying extra classic box(es), interconnects and a DAC.
One has lent me kit, via courier, after my initial sale or return purchase during lockdown, the other would only do sale or return on ex-demo kit, but I think they do loans for prospective new equipment sales.
In both instances I kept (and paid for!) the Naim equipment that was sent out, or doorstep-collected by me - 5 Classic items in total, plus interconnects and even a Chord DAC.
