I just want to leave a small public record of my thanks to Naim, in particular to the entire Software Development Team, and especially to Steve Harris (@Stevesky), its Software Director, and Tom Vamos (@tomvamos ), its Software Development Manager, who from the beginning of the incident that affected my device and my App have been directly and personally involved until their complete resolution.
Certainly, few companies currently maintain this direct, honest and transparent treatment with their customers. Thank you very much and chapeau Naim!