Indeed but this doesn’t alter your entitlement in any way at all.
Unless I am misunderstanding you are using an “I’m not technical” declaration as a cover for “I’ve been conned by Naim”.
Naim are not at fault here and the Naim App works fine for finding and playing music.
Count me in as a 2nd one.
Coming from Spotify where I used to regularly stream from my PC/MAC I share @GeoffB’s frustration. However I don’t find it too much of any inconvenience or disadvantage to connect through my streamer’s app (equivalent to the Naim app), though would prefer the option to connect directly from Qobuz. That makes me the third person!
Can someone please tell me why it wouldn’t be possible to stream Qobuz from the PC? I have done it - open the Qobuz web player in Chrome, pick the streamer as output device, and play. Yes, granted, the stream moves through the PC and Chromecast makes the streamer work harder, but these aren’t terminal issues
You need Chromecast. For Spotify and Tidal you don’t need Chromecast…
Maybe in few minutes I will be the only one 
That’s not a limitation of iPad OS per say, whether it’s a M1 iPad Pro or not. It’s a limitation of the Qobuz mobile app. Downloading files is already supported, M1 iPad or not. For example I use my iPad Pro to download PDFs all the time to my iCloud storage via the Files app.
I thought Tidal used Chromecast on the PC as well? Maybe not. Anyways, even if Qobuz needs Chromecast it seems to be working for me, so it’s not as if there was no solution for this use case or a fundamental incompatibility
You can adjust these by selecting the grid and it will give you larger icons.
@Oxbow Thank you for your considered and empathic response to Qobuz’s precarious position. I am sure you are absolutely correct in your reading of the situation unfolding. I was waiting for Spotify to unfurl its hifi tier, but its increasing corporate arrogance ( as well as it’s CEO’s investment in war technology ) eventually put me off and I decided to trial Tidal and Qobuz. Tidal is undoubtedly the slicker operation but there was a sincerity and deeper appreciation for music I sensed within Qobuz. But I was frustrated with my initial experience and I was pointed to the letter from the Software Director explaining the complexities of Qobuz and Chromecast and Naim. My lack of technical knowledge prevented me from entirely understanding it, but its account of problems entirely matched my own initial experience. Perhaps I over-reacted.
I want to stay with Qobuz for the reasons I have stated, but also feel that for its own expansion it does need to match the other services with its connection simplicity. Not putting resources into this will impede its progress when its competitors are offering easier connection options. There is a developing interest in hires/hifi streaming and the market I feel will take off. Qobuz’s sound quality stands for itself and I do hope it does succeed. It is a hyper-competitive market and profit margins must be low or non-existent as prices plummet.
My frustrations are as much about the closed world of audio, and the almost ‘mystical’ and esoteric qualities of some of its practices, softwares and equipment, and the large price tags which accompany the rhetoric. I prefer simplicity and am loyal to ‘solid’ equipment manufacturers, such as Naim and Kef. The developing streaming world resembles, to me, the language and hype which accompanied the reverential development of turntables years ago.
I dearly wish both Naim and Qobuz well; there are competing interests and products which may I guess Naim further developing a more sophisticated app for use with Qobuz, but I would welcome Qobuz continuing to develop its app and connection options.
I’m a bit late to this, but what’s wrong with just using the Qobuz input in the Naim app? It works really well.
@Mike_S yes, this selects one album. I would rather prefer to see larger icons of all of the albums forming a grid, rather than a long list I have to scroll down through. Within the native Qobuz app that is the format. Though I am sure with greater use I will become more accustomed to it.
You can do this though. It would be helpful if Naim had a video showing new users how to use the app!
Thanks. Ive worked it out. I now see a grid system of large icons for albums and playlists etc. makes things a lot easier.
His reply :
« I set up my subscription with Qobuz, download the native app, select my music for my library and also my playlists, and spend 3 hours trying to get the app to play without stuttering and freezing. I am immediately confused and put off, and need to seek information to make it work. Why should I have to do this?
I discover that it plays well on the Naim app, though the functionality ( small icons for albums etc ) makes it less pleasurable, but it functions. There is no stuttering nor freezing. So I use the native app to make my selections and then play through the Naim app. Fine - but not ideal. I just want to use 1 app which is both visually easy to use and plays music without stuttering.«
That is the key. We want the lossless spotify connect - like technology.
But Chromecast is lossless too. Yes, not perfect for instance with gapless, but the whole situation is what it is and the blaming misplaced. A product, in this case Qobuz, not ticking all boxes that one would like is not something that’s unheard of
Hi Mike
I don’t understand why you say Naim don’t have apps for Windows and Macs.
I just started using qobus with the Naim app on my iPhone and also on my MacBook M1. All working well and Naim app seems pretty good and easy to use.
Using the Naim app with qobus embedded in the Naim nd5 xs2 also appears to give the best sq according to Steve Harris.
Reading this post I am confused as to why I would need chromcast or an app made by qobus or roon.
It’s probably because Naim don’t have apps for Windows and Macs 
It’s true that the iOS app can run new M1 Macs, but only those. And it’s still an iOS app running on the Mac, and not what one might expect from a fully-featured native macOS application. Though true that it’s better than nothing.
For Windows, there is nothing until Windows can run Android apps, and then it will be be same situation, a mobile app running on Windows, not a fully-featured Windows application that makes use of a fully-featured desktop OS. Though, again, would be better than nothing.
Regarding Roon, you will know if you try it, explore its wealth of features, and - importantly - if you have a need for these features. Not everyone does, but it’s not even comparable if you do.
