Core external backup harddisk issue, PC cannot read

Hi Folks,

I bought one external hdd for uniti core backup, I plugged it to PC after the backup finished but the PC cannot read the HDD, is it normal ?

marcobb0312

You should be able to read it with a PC. When you set up the HD in the Naim app for the backup, what format did you choose?
Best
David

I chose NTFS, thanks David.

NTFS is right for a PC of course. Can you try another PC?
Best
David

Hi David,

Yes, I had tested on other PC but same result and I asked my friend, he also has the same result.

Marco

I can see you are not getting much help from us here. I suggest you ask Naim support if they have any ideas.
Best
David

Hi David,

I had other problem and email to naim support but no reply from them over a week.

Marco

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