Dealers. Repair under warranty

Could anyone tell me. If a unit has a problem. Does it have to be returned to the dealer you bought it from. Say it was still under warranty.
Just considering this, if have to move away from the area.
Thanks.

No, any (Naim) dealer will facilitate its return back to Salisbury for repair, service or upgrade.

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Thanks, I thought that was the position. Therefore, would it be okay to ship to the retailer or is it imperative that it is taken back, in person.
May be moving.

You can get it to them in any way that suits.

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