Dimming lights on ndx2

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1

For some reason I can’t dim the 4 buttons on the ndx2. When I press the dimming button (the sun button) on the control nothing happens. I’ve tried turning it off and in again and have also done a factory reset . Can’t think of what else to do . Is it likely to be a problem with the remote? Can anyone help? Thanks

2

Naim App → Other Settings → Display

Enable turn off During Playback.

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3

Thanks but that only turns off the display - I’m trying to turn off / dim the leds in the 4 buttons . The sun dimmer button in the remote control isn’t working

4

Does that setting make any difference?
Just checked it on mine and the remote
button cycles through the brightness settings.
You could try doing a reset and re-pairing the remote?

5

Presumably the remote is working otherwise?

6

Tried that too

7

Yes that’s right

8

I know a couple of other members on here had the same problem but I don’t know if they managed to fix the issue

9

Strange, maybe try a power cycle

10

Thanks , what’s a power cycle?

11

Power it down, pull the plug out, leave for a few mins and power up again. Also try removing batteries from remote and reinsert. Edit, maybe try fresh batteries too

12

Thanks will try that now :+1:

13

Tried that but makes no difference :frowning:

14

Maybe the button on the remote is a little sticky. Have you spilt any liquid on the surface in anyway?

15

No it’s brand new , just taken the wrapper off it

16

Talk to your retailer, then.

17

Thanks, very helpful

18

Could be just a faulty remote, ask your dealer to lend you another

1 Like
19

@LuckyLarue did you get this issue sorted?

20

Try removing and reinserting the batteries on the remote. Mine was playing up the other day and that fixed it.