I have sent off an email to my dealer and the Focal-Naim rep about it. Thanks.
Sounds like they shipped with Uniti remotes by mistake.
Naim support in the U.S. say this is the first they heard of a Uniti Remote shipped in a NDX2 package. They don’t have stock but are ordering the correct one for me.
My dealer informed me that my replacement remote is on the way. The green will look cooler, but more importantly I will also have the correct accessory in case I ever want to sell my NDX2 to upgrade.
I spoke to Naim tech support and they said that the remote colour is a function of the unit’s age. Later models were shipped with green. Mine is September 2018 and is white
Mine fresh out of the box today is backlit green. What a lovely remote it is!
Naim N.A. (Audio Plus) replaced mine with the green version. My NDX2 is a 2018 model. The white one ships with Uniti units.
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