Not sure whether this ought to be here or in Streaming Audio.
Our home internet setup has been playing up. Currently we have a BT Home Hub 7 with 2 of the BT Wifi Disk Extenders. House wired with Cat 6.
Fibreoptic locally but the final bit is copper wire into our house.
We have 4 LAN sockets in the living room, 2 in my study, and 2 in one of the spare bedrooms.
Also an 8 port Netgear Switch in the living room, and a 5 port one in my Study.
Well. A few days ago we had no internet access either by wifi or ethernet, although all devices still showed BT Home Hub as still present.
I did the usual things : rebooted the Home Hub, checked that no leads had fallen out and so forth. No joy.
Contacted BT Help Desk. They sent me a MiniHub free as part of my contract, even though I told them that we have VERY poor mobile phone reception. They arranged for an engineer to come, which he did yesterday.
The engineer was thorough - checked the main input into the house and the Home Hub. Couldnāt find any fault with them. He did note that not all the ports on the Netgear Switch were showing operating lights, and that the Switch was probably faulty. Moved a few of the inputs, and my Ethernet connection to the iMac started working again, as did the Wifi.
Went off to our local PC World and got a new 8 Port Switch (TP-Link - which was the only sort they had in stock). Replaced the Netgear with the new switch, and all working fine, with all appropriate lights on the new switch.
This morning - no internet via ethernet, but Wifi working upstairs and downstairs. Now 4 ports on the brand new switch not showing lights.
So ā¦ I went into the loft, got out my box of spare cables, changed the ethernet cables to the apparently non-working ports, but no joy.
Reconnected the old Netgear Switch, and my ethernet and upstairs wifi were working, although 3 ports on the switch still had no lights (not sure I plugged all the cables back into the exact same sockets).
Also, SWMBO complaining that her Sonos Beam Sound Bar was not working and no TV sound. I fixed that by changing the Harmony Remote Settings to use the TVās speakers (temporary, but at least she could watch her programs while I was āmessing aboutā behind the TV!)
Bit of quandary about what to do next. All I can think is that perhaps multiple LAN cables have failed or that I need to get our original installer to come and actually check how well our wired network is working. Also I need to reset and reinstall her Sound Bar
Any suggestions, or am I thinking along the correct lines?