Flakey Unitiserve connection

I use Unitiserve to rip and store files from CDs. It has been working wonderfully for that purpose for the past couple of years. I could see the files on its HDD server and transfer them to the player I use (more specifically, the SSD I use for playback). However I recently moved, and set up the unit again. Now, all I can see is the unit’s name --NSS…something. If I use Finder on my Mac to see the e:\ directory where the ripped files reside, I get a connection error. Same problem with the NServe Naim software – it “sees” the unit, but none of its files. In the system settings, everything seems to be there…e.g., it has an IP number etc. Further, the router software sees the unit as properly on my network. I’ve gone into settings to make sure it is an active network share, and it is. Anyone have a clue as to what might be happening? Thanks. – David

You need SMB1 running on your PC/Mac to be able to communicate with a Unitiserve and SMB1 is turned off by default in almost everything now. That may be your problem, so nothing to do with your change of house, but probably a firmware update on your PC/Mac.

Thanks, David. File sharing on the iMac was turned off, so I turned it on. (Media sharing was already on.) Didn’t help. Is it possible that the file sharing feature is not SMB1, and somehow not compatible? Thanks. – David

File sharing is not smb1 per say you need to manually turn on smb1

To be honest I wouldn’t have clue on Mac but it can be done on pc

SMB1 would have been disabled on a Mac quite a few versions ago. I’ve not tried to enable it, but there are a few articles around that describe what to do (e.g. search for “Can I active or enable SMBv1 in Catalina?”). It may be something that gets disabled on each reboot, but at least you have a method

Is this N-Serve for Mac or the iPhone app?

Thanks.

Thanks. I’lll check it out

for the Mac

Can you try N-Serve on an iPhone and see if that finds it? Also, do you have a streamer that supports UPnP which is able to see the US over your network?

Chris, alas, no. we have neither in our household. But thanks for the suggestions. – David

Chris, I should clarify. The N-Serve app detects the unit, and the system settings are all there when I use the “Maintenance” option. But the e:\ directory, where my rips from last year are, is not detected. Similarly, if I try to use the Radio feature, it isn’t pulling anything from the net. Weird. – David

From memory, Grimm MU1 supports only Roon.

Your CD rips should be in a ‘Network Store’, not a ‘Network Share’. If they are in a share, try making it a store in N-Serve.

Also, have you tried the rebuild database function in N-Serve?

If you look at e:\music in N-Serve maintenance, does it show a number of albums and amount of space used?

The radio feature is probably gone for good. The vTuner service is broken and Naim have replaced it with an alternative service which they developed in-house for their streamers, but unfortunately it doesn’t work on the servers.

Chris, the e:\music folder shows the individual rips and the amount of space used, and they are in the network store as you suggest. I tried rebuilding the database, but the app was not responsive to that. One other question. In the “network store” page, there is a column that says “status”, and for e:\music, the status is “not applicable.” Is that normal? Thanks. – David

Hmmm, I’m running out of ideas here!
“Not applicable” status is normal. I don’t know what it means, but it’s what you would normally see.

Going back to my suggestion that you try a streamer to see if it can find your music - there is probably a device in your house somewhere that can do this, just as a test to see if the music files are available. Most modern(ish) TVs have a multimedia option that will be able to see your Unitiserve and play from it, or there are phone apps such as VLC that could do it.
If all else fails, I believe there are still some people at Naim who have some experience of these older devices. If you contact Naim support they may be able to find someone who can help.