Just received my Flatcap XS back via my dealer. It was purchased from eBay (Seven Oaks selling having received it as a trade-in) and 2009 manufacture with no prior services, so it went straight off to Naim for service without listening; and to give me peace of mind. Naim had it back with my dealer within 3 weeks.
I don’t know what Naim tested or replaced, if anything. It did not return with any paperwork, apart from my dealer’s invoice. Is that normal, particularly if I later sell it on? I know a purchaser could check with Naim if they’d ever had it back, as I did. I’d prefer not to pass on the invoice showing my address in lieu of a service history.
Regarding listening and any system/speaker adjustments, should I consider it run-in or new equipment? Will its sonic effects “settle” in a few days/weeks? I guess it is using bits of the XS3 that have not been used before, if only the 2 sockets. The additional lead required was purchased from eBay and is authentic, so that is run-in (surprisingly long aren’t they). But I have added a brand new RSX Benchmark power cable on it, to match my other boxes.
Any observations gratefully received. As ever I am trying to avoid wasted adjusting and re-listening that waiting would likely avoid, but also keen to get everything sounding as good as possible ASAP.