Hi, can anyone give me a rough idea of the rough cost of a full service by Naim for my HDX (c.2011 ish)
Many thanks
Your dealer can give you an exact cost. Including a list of things they can and cannot repair if faulty so you can decide.
Here is the price list.
If we assume that the HDX is a legacy server, it seems it can be repaired but not serviced. So if it’s working fine it’s probably best to leave well alone.
I’d suggest you ensure that all your files are in Flac rather than WAV and that they are fully backed up to a NAS. The HDX will eventually fail, and if the backups are in WAV you will have problems.
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.OK, thanks -
Hmmmm, I couldn’t point to anything which is totally defunct, I’ve been trying to move music from my HDX to my Uniti core (with the help of davidhendon in particular), and because of a distinct lack of co-operation from the HDX itself - stopping a few hundred tracks into the transfer each time - I resorted to transferring an old backup from my NAS. This is OK but missing a few CDs which I’ve now loaded directly. What I really want to do it transfer a few edited files from the HDX onto a USB and then those onto the Core but the HDX doesn’t seem to want to play ball - long story short I was hoping the Naim engineers could just give the software a re-install so the HDX is performing as it should allowing me to backup to the NAS and move files to a USB. From what you said earlier that sounds a little unlikely - any foolproof technique for transfer to USB ?
It is possible that the hard drive is pending failure, in which case you’d be stuffed anyway.
My own HDX recently died, so I have decided it will be retired.
Thankfully, I had a full back-up of all music so it’s not a disaster.
How are you trying to copy the files to a USB drive? The simple way is to put the drive into a computer, open the HDX music folder (MQ and/or Downloads) on that computer and simply copy or drag them to the USB drive.
Use wired Ethernet for the computer, and try doing batches (maybe a genre at a time) rather than the whole lot in one go.
Sounds good, many thanks, I’ll give it a go.
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