# Hifi Insurance

I don’t get that - it seems to be multiplying by 50% twice. It’s not what happened to me: admittedly many years ago now, and the claim was small (equivalent to maybe £2-3k in today’s money): we were underinsured by about 25%, so they coughed up only 75% of the value of the lost item (less the XS).

Insurance is not a bet about what loss you may incur. It is about covering the actual value of your contents, (or your home). If you pay a premium half of what you should have paid, the insurance company will pay you half of the value upon which you have paid a premium. Half x Half = 25%.
Unfortunately, too many find out too late, but it can be devastating. Rule 1, never underinsure for either home or contents.

My understanding, reinforced by personal claim experience, is that if you paid for half the true value, they pay back for only half (meaning half for any item). On what source of information are you basing your 50% of 50% = 25% payout?

Google ‘insurance average clause’. The principle is fundamental to insurance, although perhaps not always enforced in small claims, but if you ever have to press the ‘big button ‘, it could be catastrophic. Never go for a short term cash advantage without all the facts…

Google ‘insurance average clause’. The principle is fundamental to insurance, although perhaps not always enforced in small claims, but if you ever have to press the ‘big button ‘, it could be catastrophic. Never confuse apparent short term saving with

Ok, I Googled “insurance average clause”, and found a “formula” for calculation.
Formula: Claim = Loss Suffered x Insured Value/Total Cost.
So, if insurance vale say 50k but actual total cost = 100k, ans an item worth 20k lost, claim = 20k x 50/100 = 10k. That is what I said, not 25% of value as you said. Where do you get your 50% of 50%?

Sorry, my mistake. My point is that if you under insure, you will not receive the full value of any loss. So if you lose 10k and you have 50k insurance on 100k contents, you will only receive 5k of your loss.
For me, and for most, the consequences of under-insuring in a total loss situation, however unlikely, would be very serious. I sleep easier knowing I’m fully covered.

I fully agree!

Well, my home insurance is now due, and having done some research I can confirm the following rather outstanding different quotes, for essentially the same level of cover (building and contents):-
M&S renewal: £752, Premier unlimited buildings & contents, valuables also unlimited (standard). General XS £50
Hiscox: £1566, unlimited buildings £170k contents, valuables £38k. General XS £500
Aviva: £408, Premium unlimited buildings & contents, valuables £38k, General XS £100.

This year has shown an absolutely huge range of prices, far greater than I have found before.

I think if you buy new , they keep a note of it long past the time when the warranty runs out

I have unlimited cover for buildings and contents including accidental cover for 225 quid. Also covers emergency callout etc

My quotes were also all with accidental damage. Who’s yours with?

Liverpool Victoria.

Useful info - but this thread doesn’t seem to have much about how good these companies are when it comes to a major claim. Does anyone know of any way to get reliable reviews on that aspect other than word of mouth?

Quotemehappy. The only items they needed to be declared were valuables like watches and jewellery over £1500 (up to a maximum of £10,000).

The renewal is due shortly so I’ll go through it carefully before I click renew.

It’s pretty much impossible to tell what service you are likely to get in the event of a claim. Ensure you have recent photos of your HiFi and any valuables.

my experience with hiscox is that they are great (if a bit expensive) when you sign up but a nightmare when you make a large claim. in my case i was burgled and they flooded the house so that they could (and did) make return visits to an unoccupied house. it isn’t just fire that can wreck a high percentage of the contents water does much the same. my experience is it is best to make sure you have supplied as much info as possible to the insurer. then when they listen back to the tapes they can’t claim you aren’t fully covered. so be as pedantic as possible - the sales person may not be that bothered by the details but once they are on the recording you know you have supplied all relevant info whether they asked the question or not. i was on unlimited cover but if you are not then take a serious look at eg your vinyl and books - its not what you paid for them but what it would cost to replace -try a sample on amazon/discogs/abebooks they rapidly add up to tens of thousands. i wish you good luck with finding a decent insurer!

That sounds like a horrible experience - hope you are recovered from it now. I’ve heard others say that Hiscox were difficult when it came to claims, and at the endow the day other people’s experiences would make me decide whether or not to use an insurer, not just price for sure.

I agree your point about the total contents value as well - when you tot up the replacement value for contents of even a modest property it can be frightening, you start to get into high value insurance pretty quickly.

That’s why the unlimited cover options sound good to me - and the Aviva Premium offer looks good although when I looked on the web all I found was Aviva plus, and it wasn’t that clear if it was unlimited so I’ll need to explore with a quote I guess.

It would be good to hear from anyone who has made a significant claim under Aviva as well.

I found that Hiscox were quite the opposite when we had a lightning strike that wiped-out most of the electronics in our house. I sent them photos and emails with quotes for repair and they paid immediately. They even insisted that I get the next model up in TV as they didn’t think that what I suggested as a replacement was a good enough!

Premiums aren’t cheap but I’d rather pay the extra and know I was going to be treated well in the event of a claim.

hi geko
researching on the net (after the event) i found hiscox are a bit of a marmite company on claims, scores are either 5/5 brilliant settled immediately ( mostly claims of a few thousand) or 0-1/5 terrible (mostly large claims)