I know that’s sounds stupid. I closed the screen for a long time, and it’s long enough to forget how to reset it.
could anyone help me open the screen or reset my UQ?
I tried this before but no use
setting → up → OK/list → up → OK/list → OK/list
setting → up → OK/list → up → OK/list → right → OK/list
Assuming you have a wifi router and a mobile device (iPhone, iPad, Android phone, etc.) with the free Naim app installed, you could possibly reset the UnitiQute by plugging it into your wi-fi router with an ethernet cable and then control it using the app. Hope this helps.
You can’t do a reset of the Unitiqute from the Naim app.
There is a way to do it just with the front panel buttons, but I forget how to do that. @NeilS could tell us, when he is next passing by. Edit: I found Neil’s instructions.
“To factory reset a legacy Uniti, Switch the unit on while pressing & holding the front panel stop button (hold it for at least 10 seconds).
Then press the front panel play button. Leave the unit to run through the reset procedure - 2 or 3 minutes.”
But if the screen is not showing anything at all then this won’t be solved by doing a reset. It’s a very common and well recognised hardware fault and requires a replacement screen to be fitted. If your’s is a Unitiqute, rather than a Unitiqute 2, then unfortunately it may not be possible to replace the screen as the original screen is no longer manufactured.
It’s not possible to turn the UQ screen off completely, you can set the auto off time, but it will still wake when it receives a command for the prescribed period.
I think that the default setting (after reset) is permanently on.
If your screen is permanently off, the chances are that it has failed.