Hello,
I am experiencing a persistent issue with my Naim Muso QB 2. I primarily use Apple Music on my Android device for streaming.
Whenever I try to connect the Apple Music app to my Muso QB 2 over the network (via Google Cast), the connection is established, but the music will not play. The playback progress bar appears on the app but remains frozen at the start and does not advance.
What’s notable is that this issue does not seem to be with the network, my Android device, or the Muso itself. Here’s why:
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Streaming from the YouTube Music app on the same Android device to the Muso QB 2 works flawlessly.
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The Muso QB 2 also works perfectly with Apple Music on both my Windows PC and my iOS devices.
The problem appears to be isolated specifically to the combination of the Apple Music for Android app and the Google Cast protocol.
While I strongly suspect this is a software compatibility issue, the Apple Music support team has advised me to also investigate whether this could be a known, chronic network connectivity problem between the Muso QB 2 and Android devices in general.
Could you please advise if there are any known issues or solutions for this specific problem?
Thank you.