I received the exact same ‘survey’ email and it seems I’ve given them the same responses.
It was so brief that I too wondered what useful information this could possibly provide them with?
I guess it’s potentially useful for any business if for example 95% of respondents are older and don’t use social media much - they may need to concentrate advertising/promotion in more traditional arenas or invent some new marketing strategy for social media.
Alternatively they may have given up on older demographics and we’re not seen in their future plans.
Likewise. Having grabbed a customer’s attention I thought they could have capitalised on it far more than they did. A missed opportunity to my mind.
I wonder if Naim Audio have ever considered approaching Forumites with a survey (either through the forum platform or via member’s email addresses)? Or do they feel that the forum posts give them all the info they could need? I would have thought they would get a high response rate?
I suspect there’s quite a bit of antipathy towards Linn’s LP12 business model nowadays (as is sometimes vented around here), what with the various (relatively expensive for what they are & do) upgrades, noting some of the QC issues flagged around these parts too.
I suspect they’d need a slew of moderators were the Linn Forum still be running.
Yes I received it too. It states it’s to provide me with more bespoke content. How can it provide me with more bespoke content when it doesn’t know where the responses have come from?
Doesn’t quite make sense though as that means I’ll only get Linn updates which are LP12 related, how would they know I’ve not been contemplating their other product lines?
Tick all the boxes and you’ll get the lot.
I chose LP12 I’ve no interest in the rest.
I suppose if you unsubscribe then sign up again it might reset I’m sure a mail to the helpline will sort it out.
I hope
You may well be correct sir, but as a survey it’s pretty unintuitive - they’d be better off asking if we had an interest in hardware XYZ so they could send more info as well as specifying communication preferences. This all assumes it wasn’t a generic anonymised survey.
As a very content LP12 owner, I feel slighted Linn didn’t seek me out and ask me to complete their questionnaire.
I also feel slightly miffed that Naim hasn’t sorted out the global supply chain problems and released the 272 replacement as yet.
I suspect that despite these adverse experiences, I will successfully cope with the disappointment and lead a full and mostly happy life going forward.
I am probably wrong (nothing new there ) but I thought some of it was transferred across to another hifi forum which I don’t believe we are allowed to identify on this forum (maybe George Michael and Andrew Ridgely would be able to help you further though)?
replied and filled it in, sorry I am a one SKU for Linn being LP12
right about the forum, another forum has taken it on - not a patch on prevoius, but we all know this can be a real HOT BED of issues which is why I think it closed down
for me I am more than informed from my dealer about NPD and @Cymbiosis are right on the button with NAIM, Linn, Kudos, Chord, Exposure and all of the brands they sell
on Linn and I feel in the loop pretty much to be honest, interesting to see anything coming soon - just had Radikal 2 upgrades fitted which are superb - as good as DR from NAIM
having been in sales for a number of year now, one metaphor I use is the merry go round
do you attract new customer, look after the people on the ride or those how want to get off ??