Lost radio stations on my Naim G1 streamers

Good morning! For a few weeks, four of my favorite radio stations have not been accessible on my Naim MU-SO G1. However, they are still accessible on my Cambridge Audio streamer connected to the same network. I contacted Naim support who referred me to VTuner. I wrote to VTuner but I don’t get an answer. Can you help me?

See VTuner issue on the other topic.
Best internet radio anyone? - Streaming Audio - Naim Audio - Community

What stations are not working for you?
In my experience vTuner do not reply or take action. You need Naim contact @Stevesky

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Hello Pierre3. Are the radio stations under the Bauer group? I.e. Planet Rock. If so, you can just add them yourself. You should be able to find a thread on here, explaining how to do it.

I doubt that my stations belong to this group. These are jazz stations: from Colombia and two others.
Here are the stations:
• Classic Jazz
• Jazz Legends
• Abaco Libros y Café
Best regards,
Pierre

Abaco Libros y Café Radio may have stopped broadcasting. it is associated with ALR Jazz Radio which is broadcasting (and very nice too).

Do you have more info about Classic Jazz and Jazz Legends stations as the names are so general as to make locating them difficult.
Was there a fourth station?

vTuner may still be getting around to repairing the Columbia stations as per @Stevesky post.

I will try to send you the addresses of these stations, but this forum forbids me to include site addresses.
• Classic Jazz liveonlineradio radio-jazz
• Jazz Legends liveonlineradio fr/radio-jazz
• Abaco Libros y Café abacolibros

Hi @Pierre3

We’ll work with Vtuner to get these fixed.

Regards

Steve Harris
Software Director
Naim Audio Ltd.

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Thank you Mr. Harris,
I live in Canada and for years I listened to these jazz stations. Only since a few weeks, they no longer work only on my Naim Mu-So streamers. However, they work normally on my Cambridge Audio streamer.
Best regards

Hi Pierre,

ref: “Jazz Legends”.

Can you give more details of this station? For example the name of the broadcaster or their official website or facebook ID? I can see one with that name that is broadcast from Russia, but I have a feeling you have something else .

Best

Steve

Hi Steve,

ref: “Jazz Legends”.

You correctly identified the station I tuned to. The broadcaster appears to be from Russia, specifically Moscow.

Best regards,

Pierre

Thanks Pierre,

I’ve reported it to VTuner, so should be fixed in a few days. These stations are quite specialist/rare, so I had to sanity check a few things about them.

Best

Steve

Thank you very much Steve,
Thank you for contacting VTuner as it is impossible to reach them.
I hope to have the pleasure of hearing the particular repertoire of these stations.
Best regards,
Pierre

Hi @Pierre3

• Jazz Legends liveonlineradio fr/radio-jazz
• Abaco Libros y Café abacolibros
These are now working, based on “Jazz Legends” is the Russian station.

On “Classic Jazz” that one is a big ambiguous, but we found this one not working and generally matched the criteria. Let me know if you’re after a different station:

Jazz 98.5 FM - WSAX Classic Jazz Brew
https://vtuner.com/setupapp/guide/asp/BrowseStations/dynampls.asp?id=85975&k=4ee863177548bf2b811cf16c65bb02f4c5e6a36d6dc242a92b38b40bd72431d5

Best regards

Steve

Hello Steve,
Wonderful!! It works. For months…
Steve, you make my day.
When I use the Naim app search engine. I select the genre: jazz and the country: Russia. The first three stations are:
Classic Jazz
Jazz Legends
Jazz Vocals
Can you check if it is possible to restore these three stations.
Best regards,
Pierre

Hi @Pierre3

Those other ones that were broken are now fixed.

Regards

Steve

Hello Steve,
It’s really perfect!! All our stations are working again.
My wife and I express to you all our gratitude for the attention given to our request. Thank you for your professional attitude. It was a pleasure to have such an attentive listening from you.
Best regards,
Pierre

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