I’ve been doing some detailed listening today [long over due] of Roon vs Tidal Connect. I think Tidal gives a better sound stage and is a bit tighter.
I had almost made the decision to cancel Roon when I found a problem. A favourite album at the moment is Kacy Musgrave ‘Golden Hour’. When played from Tidal through Roon, it gives me 2 versions to choose from, 44.1khz & 96khz.
When in Tidal connect - it only allows playback as ‘HIGH’ 44.1khz, despite it showing the recording is available in ‘MAX’ [96khz].
I’ve checked my subscription and there no longer seems to be a sound quality based pricing, so it seems odd that I can’t get Tidal to offer the MAX version… I’m sure this must be a setup issue somewhere. I’ve raised a support query, but wondered if anyone else has had this issue and if so how they resolved it.
The weird thing is that at one point I’m pretty sure it was streaming at MAX on some albums , but now it seems not to be doing it on any album I select.
I’ve even tried Tidal through the Naim App (uurghh) and tha twill only stream as HIGH.
Just about to reboot eveything as rebooting streamer had no affect.
It was the tidal app on a Mac, so not quite the same, but I just tried it on my iPhone, and again I got three matches. I just searched “Kacy Musgrave ‘Golden Hour’” then filtered on albums
I don’t get the same screen as you, which may be because I’m still on 3.8.2 firmware - maybe the app version is being held back because of the Streamer firmware I’m running…
Tidal Max support was introduced in firmware 3.10.x. If you want it, you need to update. I also have an ND5XS2 and updated first to 3.10.0 and than to 3.10.1. That last version was much better.
