I have found that quite apart from the performance compromise, Bluetooth can be pretty flaky on many devices even at the best of times. Have you tried moving the Mu-So to ensure it’s not something that’s causing interference?
Failing that, Have you been in contact with Naim Support? What did they say?
Well I have it placed right next to me…
The odd thing is that I have been using a cheap jbl Bluetooth speaker for years and my phone or laptop had no issues connecting whatsoever…
I have troubleshooted everything on the devices.
I suppose that there is nothing wrong with them…
So it must be the muso. I haven’t had such a bad Bluetooth experience since the technology came out.
There may be an issue with your particular unit so I would speak with your dealer or support. Perhaps ask your dealer whether you could try connecting to their demo unit. If there’s no problem with that then you’ll know.