I noticed that latest firmware (4.3.0.xxxx from 7.12.2021.) changed the way user interface on the Qb2 behaves. It just lost its coolness factor which was extremely high!
When I hover my hand above the circle area, lights just power up on/off. In the past, the volume knob had a fade-in with the light on the volume knob circling in the clockwise direction (IIRC). It was really cool looking feature and Iād like to get it back somehow. This was one of the reasons why I bought Qb2, believe it or not! Coolness factor +10!!!
I donāt have a clue which memorized station is playing as itās not shown anymore. In the past, there was an arc above the memorized station. Can I please get this back somehow. I donāt always check my phone app to determine which internet radio station is playing.
Is it possible to downgrade firmware on my device to the earlier version somehow? Or create new minor update that will fix these problems and get this cool funcionality back?
You are absolutely right and the motion sensor seems to be less sensitive, or maybe canāt tell if it detected motion because of the lack of the outer ring effect. I wonder why this change was made and if it was intentional!
The effect is still there when turning off the QB2 though, counter clockwise. AFAIK you canāt downgrade firmware, so letās hope they bring it back. I must admit it was cool especially at night. Created support Ticket 128811.
Yeah, I also figured motion sensor is a bit less sensitive. Thought I was imagining, but obviously Iām not. Sometimes it doesnāt react for few seconds when I turn the volume ring, like volume takes over completely the control ove device and doesnāt show touch commands anymore. Not sure if this is introduced with the latest firmware or it was working like this before. However, Iād like to be able to press the Play/Pause while Iām increasing/decreasing the volume immediately.
Naim team - have in mind that there are people who like to tap those touch controls and just feel good by turning the device on by waving above it. You should see how 4 year olds enjoy when they wave and Qb2 turns on with that cool fade-in running circle effect! Not everyone is into mobile apps, although both wife and I use it with Qb2!
The whole point of getting Qb2 was to replace the stereo setup I had before (CD player, receiver and 2x speakers). Qb2 plays equally nice and is much smaller and WAY MUCH COOLER!!!
Yes I have the same experience and can tell you this wasnāt with the previous firmware, hope they will bring this back as I donāt always use the app!
Iāve opened a support ticket and linked this thread. Hopefully more users mention here this change. I think itās more than a cool factor, itās also a UI/UX feature for those that donāt always use either IR remote or app.
Without the dial illumination as the hand is hovering, itās hard to know wether the unit detected motion or not. The middle icons are hidden by the hand.
I also noticed that top ring is lighted all the time when Qb2 is online. Iām pretty sure that it was turned off when Qb2 was running in the past but not touched/operated, only glass stand (where Naim logo is) was lighted to indicate that the unit was online.
If I set lights to minimum via application, then ring doesnāt get lighted at all.
@Naim team - can you please release the minor update to get the old user interface experience on the unit itself? Or at least allow customers to choose which behavior suits them best.
Does anyone from Naim Support team read these messages?
The way unit behaves using touch controls on the unit itself after the firmware update is all wrong. Please revert those UI changes back to the way unit behaved before the update.
Yes it can currently take as long or longer until they answer. But good that you posted the ticket number, will help Clare. Given that itās the Holidays, I expect that it may take a bit
Tbh although annoying change, I doubt Naim will prioritize this high. Any company has to sift through a long list of issues, and this one will probably be at the bottom. But I hope Iāll be wrong.
What is surprising is that if that change was intentional, there was absolutely no indication in the release notes and I canāt imagine this is lumped into the āgeneral bug fixes and improvementsā
I also miss having the radio station illuminated. First thing in the morning, I like one station, with local water, traffic etc. but later in the day I listen to Radio Paradise.
Itās a bit of a pain not knowing which it was onā¦
I have the same issues as mentioned with my QB2.
Also, when using multi room with the QB2 as the āmasterā, if I turn the volume up on it, it also goes up on my Muso that it is connected with. I donāt recall that happening before.
Oh wow, at first I didnāt understand the issue you describe, then I tried it ! It seems more and more volume dial behaviour(s) were changed/broken. Tbh canāt recall how it was prior to v4.3 on my Muso Qb2, but I checked on my Muso gen 1 and the chosen iRadio is illuminated so the user knows on which one of 5 presets.
By way of an update to this issue, Iāve had to move out of my home due to essential renovations and Iām renting a house just down the road.
Iāve taken my QB2 with me and reset it so I can connect to the wifi in the rental place.
After resetting (pressing the pinhole and holding for 10 seconds) and after saving my favourite radio stations again, my presets are now showing again when I turn on the QB2.
It might be worth trying a reset!
itās all good 
