Hopefully someone has seen this before, it seems to be an airplay setup problem of some description but my Naim app fails to configure the Mu-so Qb. Everything was working, no changes on the network (to my knowledge) -
- Factory reset
- Flashing purple light
- Select “Setup new product” (application reinstalled on Iphone X)
- Select Mu-so Qb
- Select “START SETUP”
- Select “Next”
- Select “Flashing purple”
- Single choice of “Mu-so Qb-B750”
- AirPort Setup starts gathering information and the correct network information appears, select “Next”
- AirPlay Setup screen shows joining network and then “Waiting for Mu-so Qb-B750”
- Status light on Mu-so Qb goes white
- AirPlay Setup reports “An unexpected error occurred. Try again.”
- Select “Cancel” (only option)
- Returns to setup select showing “Mu-so Qb-B750” (the status light on the Mu-so Qb is white)
- AirPort Setup starts gathering information and the correct network information appears, select “Next”
- AirPlay Setup reports “An unexpected error occurred. Try again.”
- The device is accessible via the IP address 192.168.1.8
- Manually adding the “Room” via the IP address shows the white circle on the application and eventually “No Product Found”.
- Internet radio does work correct, though spotify cannot find the speaker
Powered device off / on several times, factory reset several times. All network devices have been rebooted as well.
Versions of software / firmware / hardware –
Iphone X – IOS 12.2
Deleted and reinstalled Naim application (assumed to be on correct version)
Mu-so Qb –
Airplay Firmware 366.0
Streamer Firmware 4257
Product Version 1.8.0 (2019-02-07)
Any ideas anyone?!?