Naim connectivity

So I finally got my Unitilite updated to v 4.8 so that I can stream Tidal. However, although my wi-fi is good, the connection between the app and the Unitilite keeps dropping in mid-track and then resuming. Unusable. Any ideas? I thought this was a much better idea than using Sonos, but not like this!

Is the UL wired? If not, it will work much better if it is.

No, it’s not, and not really practical in light of where it is located. Sonos works fine without wiring; it’s not clear to me why Naim needs to be?

I found good wifi makes no difference to wired.

The original streamers, including your UnitiLite, have pretty weedy wifi. I suspect this is your issue. The newer equipment is much better, with wifi issues being reported much less frequently. If you can run a temporary cable you’ll clarify whether or not it’s the cause of the problem.

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I had my router 1.5 meter from my UnitiQute and the connection was still dropping more often then I could tolerate.
Cable was the key.

Like the last two posts, just run a cable thru the middle of the room for a few days to test a wired connection. No big deal.

I was going to suggest using a higher gain antenna, but looking at the earlier post about it not working even 1.5 meters away from the router, perhaps it’s not such a good idea!?
It might be worth a try though. It could be a very cheap solution….

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Considering the way the sonos app update has gone that isn’t necessarily true at the moment lol. Also to get the really good sonos net connection it needs at least one item connected by wire. Uniti atom and nd5 xs2 both a great on wifi, hope you can work out a solution.

Thanks to all for your replies. I have a related issue. I successfully updated to 4.8. However, as the wi-fi connection to the unit keeps dropping out, making Tidal unusable, I took the advice on this community forum. I switched off the wi-fi through the network settings menu and connected an ethernet cable, but after several hours the screen still says “Please Wait - Clearing”.

I don’t want to cause further problems by switching the machine off to clear the message. What should I do?

I would restart the Uniti and see if that works. Also try restarting your router.

If that doesn’t help, try a factory reset if you didn’t do it after the firmware update.

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Thanks everyone. The issue finally resolved itself after about 8 hours and the Unitilite now shows as being wired. I’ve also then done a factory reset.

Next issue: how to connect to the Naim app? I’ve entered the IP address as requested on the app and it searches for a while and either doesn’t find it or comes up with “no product found”. The unit doesn’t show the time either. This is not entirely new; last week when I set it up on wi-fi it took a day or more to find the time.

Any ideas on the app connection or on the time?

There’s no need to put the IP address in. The app should find the Uniti automatically.

Sadly it doesn’t.

Sounds like it may be set up fo fixed IP address rather than DHCP? Best not to use fixed unless for a specific reaaon.

Are you sure that the app and the UL are on the same network? Do you have a complicated network setup, or something like two routers both giving out addresses?

Ensure everything is in the same network, and your wifi bridge isn’t doing anything like segmenting your network.
Best way to check is use a free app like Net Analyzer on iOS that you run on your iPad check it can see everything on your LAN?

You should see a little a little blue U symbol against your unitilite.
If not or your unitilite is not visible then there is an issue with your home network that is blocking UPnP, or segmenting it is some way that prevents home streaming with DLNA or UPnP.

Things like DHCP etc are irrelevant… please don’t fiddle here if your home network is working for everything else… as you might fall further into the rabbit hole.

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