Thank you both for taking the time to respond.
From what I can tell I must have one of the earlier models with a smaller hard drive than 1GB. That’s another thing I find a bit confusing; this is what I find under system settings:
(Local Audio) (Online)
Total Size 377,496 MB
Space Free 125,662 MB
(Local Backup) (Online)
Total Size 381,543 MB
Space Free 180.850 MB
The first is self explanatory, the second ”backup” is less so. A backup is made according to the log on a daily basis, but I can find any option to restore a backup or the contents of it.
So, the conclusion of the missing download folder mystery is ’there is none’. Issue solved.
The second issue with the ”ghost” deleted (.DEL) files, these do not turn up anywhere. I found them by accident when connecting to the HDX with an external file manager. I have only edited the contents of the HDX with the N-serve app and the desktop client.
According to the system I have firmware 1.7c RC1 installed.
I don’t think there’s something fishy with the ADMIN$, C$, D$, Download$, E$ and RipShare$ folders, I believe they are system folders that I’m not really supposed to see; they aren’t visible with a simple connect to the unit. My MUSIC folder has the structure you (Chris) mentioned HQ, MQ, LQ.
Since I’ve, obviously, have limited disk space I’m rather keen on getting rid of anything redundant on the drive. So the trouble with these ”ghost” files are that I can see them (with an external file manager) but I can’t do anything about them, they aren’t in the recycle bin nor in the database. I did a database rebuild (via the desktop client) and the only effect I can tell is that my playlists are gone.
I’m not going to ship it to Naim for service for these minor issues, I’m perfectly happy with the unit; it performs well and as expected.
With that said, I suppose the question is: is there a way to do a system reset or hard drive format, or do I just have to live with it and hook up a network drive for additional storage?