Naim ND5 XS 2 Network Player Comparison CDX2 Gen 1

I use a Primare NP5 streamer into a Chord Hugo mk1 DAC as my streaming solution. To be honest, as much as I enjoy spinning CDs in my CD5, the Primare/Chord does sound a lot better. Hugo mk1 about £450 on eBay, Primare I think I found for £350. The Chord is nicely built. The Primare is adequately built, I think that’s deliberate on the part of the manufacturer - it’s a practical way to add up to date streaming to legacy kit. Neither exude what the CD5 does.

I don’t know how easy Primare kit is to service, or what their repair policy/capability is. I bought the NP5 on a bit of a whim, it’s been great to use. But I expect a ND5 XS2 would easily outlive it. I suspect the bigger Primare boxes are a lot more substantial than the NP5 though.

Lots of threads on here about the various ways to skin the streaming cat. What I don’t like about my setup is the faff of two boxes, an app, a physical power button on the Chord - and would swap that for the convenience of the ND5 XS2, even knowing the SQ wasn’t quite as good.

I bet the NDX2 sounds fabulous, and the user experience is good by all accounts. Second hand ones coming down in price from what I see on eBay. I also recall Richard D suggesting even faulty Naim CD players fetching ok money on the secondhand market, though one with a DAC vs transport fault might be a different matter.

Anyway, sorry for the long reply! Best of luck again.

I recommend you the new thread opened by @Graeme , « a tale of hope , above and beyond « .

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@Cayman295

I have some good news for you!

We are now in a position to carry out the repair of your CDX2. If you wish to go ahead, I’d advise getting back in touch with Audio T & we will raise an RMA.

If they require verification of the current situation, Flynn Charter will provide.

Regards
Neil.

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You are a star

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Great stuff.

Very very few companies provide a service like this anymore.

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Hi Neil

Yes Of course I would like the player serviced and repaired.

I will be on to Jon @ Audio T as soon as they open this morning.

How is the best way to contact Flynn Charter if required

I can’t thank you enough and if it all works out my faith in Naim will be restored.

Thanks Trevor (Cayman295)

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If they request through our RMA email system, and explain the story, Flynn can reply through that platform if necessary.

Hope it all goes well for you.

Regards
Neil.

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Excellent customer service. Bravo Naim!

Excellent Customer Service from Neil. Great news!

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Hi Folks

Great Service by Neil for which I am very grateful. but not so sure about Naim themselves. Why did it take Neil to sort it out?

Anyway the RMA was raised successfully this time and the player has been collected which has to be a good sign I guess. Be interesting to see how long it takes and what they do to repair and service it.

I will update when I know more. But this adventure should be a warning for anyone with a CD player no matter of brand.

It is interesting though to see so say genuine Naim CDX2 and other lasers for sale on Ebay.

Has anybody bought one?

Trevor Cayman295

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Hi All

I have an update on my CDX2. It has been returned by Naim to my Audio T dealer today fixed and ready to go.

Evidently they carried out the following repairs:-

  1. Fitted a new DAC

  2. Replaced the reservoir

  3. Replaced tantalum caps.

  4. It has also had a software update.

So hopefully after collecting tomorrow things will be back to normal.

Hopefully good for another 18 years.

Thanks again to Neil at Naim for sorting this for me.

Trevor (Cayman295)

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I gave up on CD players 12 years ago. Traded my CDX2 in for an HDX, ripped all my CDs and never looked back. Given the mechanical nature of the HDX, I recently traded that in for an NDX2, converted all my WAV rips to FLAC and copied everything to a network NAS and USB drive for the NDX2. Any future CD activity will be on my computer with Exact Audio Copy (a phenomenal, free program) and copying the rips on to the NAS/USB drive.

Would love to hear how it sounds.

I have an all Naim set-up, including a 19 year old CDX2.

I’d love to get it back to its prime condition willing to pay decent money …rather than having to buy an Audiolab CDT900 - and then maybe going down the Audiolab road to match.

Yes the original Mech could pack in at anytime - but so tempted to take the risk!

Hi Chris

If it’s working ok now you could just book it in for a service.

If they check it through and everything is good you should be confident if it’s future life.

I had a repair and service carried out in the hope to get at least another 5 years out of it.

Got nearly 1200 cd’s was looking to dump it just yet.

Because I have a XPS power supply as well it would mean moving to a NDX2 streamer around £6000

Can’t really just that cost.

Trevor

Trevor, It should sound wonderful again, so enjoy. My CDS3 had a new DAC & update a few years ago and came back sounding even better than I could have expected. Glad a fellow Audio T Chelt. customer remains a Naim follower, shows the power of this forum (or Neil!)
Robin

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Thanks Woodsmoke I do hope so.

I live just south of Gloucester with Audio T being the best local dealer. The boys are great.

Picking up a Rega P3 50. Anniversary and phono stage Fono Mk5 from them for my second system when I collect my cdx2 tomorrow.

I do hope the cdx2 is truly sorted had concerns about it for a while

Trevor

Finally got round to giving the repaired cdx2 a work out.

What can I say it sounds fantastic. It so taut, dynamic & clean sounding. It’s just so much more musical and alive.

I think what I am saying is the cdx2 must have been on its way out for a while. As a problem with something in the sound I could only describe as some sort of distortion seems to have now gone.

All now seems well thanks to Naim. In particularly Neil

Hopefully my 18 year old player will now give me another 10 years

Trevor

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