Read through installation instructions and stuck at the first hurdle trying to install drivers on my 64 bit Windows 10 laptop. Error message on trying to install is as follows. Any help greatly appreciated.
Excuse the maybe silly question, but did you download and unzip the zip file? If you just open the zip file in the Windows Explorer but don’t unzip it, and then start the installer from within the zipped file, it will not find the driver files, I suppose.
That worked? Fabulous. I don’t even own an old streamer and just downloaded and skimmed through the instructions. It was a long shot, but I guess having worked for decades in software support does give me a bit of a 6th sense
The next hurdle is a data cable. Have a few cables with the right connectors but Murphy’s law dictates they will be of the charging variety and finding one locally will be akin to finding one in a haystack
You need a mini USB to USB cable, between your computer and your Nds, to do the update. @Mike-B can help .
Suedkiez, you can too of course, but you have the new streaming platform, so the update is straight away from the screen or tablet.
There were some difficulties for some, like me in the past, to do the updates. Mike B knows very well all that.
I know, like I said I downloaded the 4.7 update and read the manual to help Stu and so far it was spot-on. It’s normal computer stuff, not hard for me, but like I said, the old streamer experts will arrive to help
Yes , the manual says so and Stu has some, but the manual also says that it needs to be a data cable, not a charging-only cable. Stu was concerned about that, but in reality most cables should fulfill the requirement
After you’ve succeeded in doing it once you’ll have no trouble repeating it if another update arrives. The first time does seem slightly scary, but if you follow the instructions to the letter it should work fine. The vast majority of failures seem to be the result of just one minor step being done incorrectly, so it’s worth reading through the accompanying instructions carefully before you start.
The problem with these cables is that many products, for example digital cameras before the days of connecting it to a computer became a thing, bundled a mini USB to USB A cable in the box for charging purposes. These cables often only had the dc pins connected.
The first time I did a firmware update on a Naim streamer, I had three cables in my old cable box that looked as if they would work, but in fact only one of them did.
In case anyone wonders, you can go directly from 4.4 to 4.7 without doing any intermediate updates first.
Yes, but the days before connecting cameras to computers were a long time ago. Sure, someone may have such a cable left in a drawer. Then it just won’t work and it will be confusing if someone did not read the instruction or did not realize what the “data” part means. But Stu did.
But if you buy a new one, most likely it will carry data or it is not super hard to find out. E.g., the first random search result on Amazon says “charging and data transmission” in the description.
It depends — during the long ago early days it seemed to depend on an individuals preferences, the whole system (e.g. speakers) & the Naim model such as preferences between NDS & NDX users.
There was some experiments with different DSP programs, but the end of the day it always seemed to be individual preference.
A long time ago FR. Yes I remember the difficulties, but the detail is a bit ‘hazy’.
If I remember, the problems were mostly people using the wrong Silabs USB driver.
The latest Naim PDF instructions have the right links to Silabs,