Force it through the website console. Stick the ip address of your muso in a browser.
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Nevertheless, Thanks for answering!
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I’m not surprised 
If my memory serves me correctly, I bought the Uniti new in 2012, I think.
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That’s the point no? - it still does the job I bought it for. Anything else is fortune telling
Well there are methods and procedures of doing this in the commercial space, and there is definitely more than five companies that can do this LOL, but it is not cheap and can depend on your suppliers… but almost certainly not economic for consumer hifi products… though the use of open source can mitigate this to some extent. One can develop and get to market more quickly with COTS… but then you are linked to your supplier’s obsolescence… however the flip side it usually means cheaper development… and therefore cheaper products.
I don’t think we are talking about the same level of vertical integration at all Simon. If you really want to ensure control and longevity I’m talking about the ability to control PCB fabrication in house, chip manufacture and design, capicitor manufacture with control over chemical and mineral supply. The whole shebang. And that really is rare. Panasonic have that kind of integration. Maybe a few others. Everyone else is subject to external factors with little or no warning for at least something.
I’m trying to express that the degree to which some people expect assurances of longevity is wholly unrealistic.
In my field, the degree for control extends to proprietary operating systems but even that is subject to sudden changes in hardware support.
The idea put forward (not by you I know) that Naim should avoid these issues by building more in-house is getting into fantasy land in my opinion.
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To be fare to you I was not referring to consumer electronic products, I was talking to specialist and certain secure products, where supportability is essential, even if the OEM manufacturers go out of business… in my field that occurs occasionally but it is expensive.
It might be surprising to some the extent of obsolete and degree of EOSL products and software that is used in certain critical services and products.
However I think we are in agreement, in consumer electronics and the world of COTS then OEM obsolescence becomes far more of an issue…and I agree it is not practical with the degree of complexity for a consumer electronics company like Naim to insource everything, even with open source… it’s simply not economic… these companies now rely on OEM and COTS.
Further when products are in an adaptive environment, such as being connected to the Internet, then the risk profile changes as underlying vulnerabilities are exposed and as such need to be mitigated or countermeasure applied … and this now in many parts of the of the world is not optional but a legal requirement… and might also be driven by third party services one is consuming like streaming services or web radio.
Oh I’d not be surprised. I supported customers on Telex and punchcards until 2010. When we pulled support for them (we only announced it a decade in advance 
) some large central banks … Errr “cracked the s%%ts” as they say.
We also had a system from the 70s build on VAX which hadn’t been around for decades but much of the systems that make the financial world go round were built on it and the G10 voted not to move to a newer system so we (not me personally) rebuilt the whole thing to effectively emulate and work in the same way.
I don’t miss working in Fintech at all. It’s where innovation goes to die.
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People are far too polite. This was a clear example of drive-by trolling from a single post new user not seen since……
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(Two post)
Politeness is the correct approach, however much one may disagree or challenge. Regardless, the thread has brought out some interesting views…
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Indeed. It’s one aspect that sets civilised society apart from the barbarian.
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I would have just deleted the thread.
Do you mean if you were the OP (better nit to start it!) or Richard/Naim? Surely it is a measure of Naim that they don’t censor adverse criticism - even when misguided/unfounded?
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Your loss. If you’re happy with having to own physical media for every-thing-you-want-to-listen-to, so be it. I, on the other hand, am naturally curious and find it nice to be able to listen to all of this year’s Grammy-nominated music without having to acquire any physical media; my subscription to a streaming service provides it to me. Or I can listen to recommendations from friends – there is SO MUCH music “out there” – without having to acquire physical media.
As the King of Siam said, “Et cetera, et cetera, et cetera.”
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Now this is a piece of open communication if there ever was one! This is highly appreciated and it shows how big the challenges can be to support products for longer periods of time in a fast evolving world. Oh, I have been there 
Thanks for the insight.
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He also mentioned the platform was 17 years old.
So, if the OP bought his QB MK1 in 2018, the platform was already 10 years old.
In my humble opinion Naim has made more of an effort to insure product longevity than most audio manufacturers. Is it perfect, no, but given the complexity of the digital side of things I feel I have gotten a fair shake out of the Naim equipment I have owned over the years.
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It is my assumption that anything I stream from an external source is subject to change and likely someday will vanish. I think it is far less likely that my own library will become inaccessible. (as long as I have backups). And yet, I still have all my CDs in storage - and an Oppo 105 still in its box.
No time to read this entire thread, but I get the gist folks are disappointed with the viable life of Naim’s streaming devices. How about the planned obsolescence of their amps and integrateds? Naim emphasizes that servicing, recapping, etc., is required on a ten-year basis. Add to that the voodoo of “only an authorized repair shop, only select capacitors” and to me it adds up to a con. After ditching my PSU’d and elaborately cabled SN2 I have a wonderfully satisfying Plinius Hautonga integrated amp built in 2013. I emailed Plinius’ North American service shop about need for a recap/service and was told “good-to-go” for twenty years. Might lead one to believe that the Kiwis source better parts and build gear with more longevity than Naim.
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