My Star wouldn’t turn off by using the physical button on the unit. It’s been a couple of weeks so I don’t remember if I powered it off by using the app. On the screen, I got a ‘warning error code: 315’ and I finally unplugged the power from the rear of the unit and plugged it back in, and then it worked normally. When I unplugged it from the unit, a loud sound came out of the speakers, but when it worked again, no problems with the speakers.
It’s been a couple of weeks and now no sound is playing, but it shows on the app that the track is indeed playing. I can’t physically shut it off again, but I shut it off using the app.
I’ve tried resetting it by pressing the play/pause + input buttons on the unit while it was on, but nothing happens.
I don’t want to continually unplug it and do this all over again, and the software is up to date so I’d like to know what other solutions there could be.