Hello Naim Community,
A few weeks ago, I sent my ND5 XS to Naim Service for a display repair. The issue was fixed perfectly, but now, whenever I switch on the streamer, I get the message: “Two power supplies, disconnect internal.”
The streamer connects to my home network via Wi-Fi, and I can select sources through the Naim app, but no audio signal is being passed through - the ND5 XS remains silent. Initially, I could get it working again by turning it off and on, but that trick no longer helps.
Has anyone encountered this error before? Is there a way to fix it without having to send it back to Naim?
Thanks in advance for any advice!