Nd5 xs2

I’ve recently moved my stereo from one side of the room to the other side of the room so disconnected everything then put it back together and everything worked fine but all of a sudden streamer keeps disconnecting from the Naim app got it working again then next day just disappeared from the app,it’s doing my head in any ideas why this is happening

Ours working fine over in South Gloucestershire
Martin

Have you done a complete system power cycle (in the correct order)

Rebooting (power cycling) components on a LAN needs to be done systematically to correctly establish LAN & wireless links.

Shut down everything that is connected or associated with your network.
Leave the router off for 5 or even 10 minutes to allow the ISP to recognise that the router has gone offline.

Wireless router - let it fully complete its start process.
LAN switch (if you have one)
NAS - let it complete its start process
ND5xs2 - should find the network automatically but may need some time.
Control Device – App … If its still a problem, delete & re-install the app.

1 Like

Is your streamer using a wireless connection or wired Ethernet? You’ll need to diagnose your problem differently depending on how it’s connected.

Also check that the device that runs the Naim app is connected to the same WiFi. For example, if it loses signal and reverts to a 4G mobile network it won’t see your streamer.

2 Likes