I’m aware that there’s a long thread running in respect of problems with shut downs and other issues, but here’s a thing …
My ND5XS2 has been perfect from new, on both the previous and latest software releases.
Several months without any issues at all … until last night.
I have ALWAYS controlled the unit via the iOS Naim App (iPhone) and it has worked perfectly, without any shut downs etc.
Last night, I decided to simply take the unit out of standby using the front facia power switch, in order to watch Netflix on the TV (LG OLED via Toslink into ND5XS2). This was the only change of operation for the several months of ownership - where I have always used the Naim App, instead of the unit’s power switch.
Whilst watching the TV, the unit went into standby every 10 minutes or so (losing the sound completely) and I had to repress the power switch to reactive the unit every time, in order to restore the sound. This happed (loss of sound and going into standby) about 6-7 times over the course of an hours TV viewing … not great!
Tonight, I decided to take the until out of standby to watch TV as usual, using the Naim App and it has remained working perfectly, as was the case for the past several months.
Could using the front facia controls be the actual reason for all the issues experienced by others, in resect of shutdowns etc ???
Personally I won’t use the power switch again and will simply stick to the Naim App for perfect trouble free operation.
Hope this helps