I’m sure this already has been covered, however the old forum post are gone for now and I need a quick solution if possible
I’v bought a sh NDX with the updated 192/24 board on it, so TIDAL should be available (BC SW starts with 3D…). I have the newest 4.6 firmware on it, but there is no input for TIDAL, neither on the Naim App (tried iOS and Android) or the player itself. Am I missing something?
Not sure if this is your problem, but on the Naim app page where you select radio, upnp, usb etc, you have to swipe the selection line to the left in order to reach the second page which displays ‘Tidal’ as an option.
Is the Tidal input visible in Input Settings? Presumably not, as it is usually enabled by default, but worth a check just in case.
There is an odd issue where old models first needed the 4.4 update to be loaded, before 4.6, to enable Tidal, so if you can do those two updates it might solve your problem.
No, the input is not visible in the Input Settings.
But thank you for the firmware issue…I guess that could be the problem. The update has been done by the former owner, so I don’t now how and what he did actually. Is it possible to downgrade to 4.4 first?
The ‘downgrade’ has certainly been done by others, so it should be fine.
If you haven’t done a streamer update before, the process can seem a little daunting - make sure you follow the instructions to the letter and you should be OK.
Hmm, unfortunately, it didn’t work out. I rolled back to 4.4 and all the updates went well (DSPDAC, ARM Code, etc.) but the last one get’s an error (Streaming Firmware upgrade)…
Sorry, the error message is in german, although I changed the language…
That part of the update uses the Ethernet connection.
Try disabling any antivirus or firewall software you may be running during the update.
They can block some vital ports.
I can’t think of any obvious reason, other than possibly a network dropout. Maybe worth checking firewalls etc. as Neil suggests.
I would just restart it, check that it still works on 4.6 and then run the update again.
Good luck!
That did the trick! Had to disable the firewall and antivirus and it went through . Feel a bit silly as this is always written but I never do it as normally it never helps
Just love this forum, thank you all for your input!!!