Ndx will not save added stations

Hello everyone.

Just as I get used to adding stations with assistance from the good folks at Naim Audio and this forum:

For the last couple of days my NDX is not storing added stations - at least - according to the app.

I am using Chrome as the browser with VTuner and it reports that station xxx has been saved. Not so according to the app.

Not sure how to diagnose and solve this, so more help please?

I am a blind person so hoping the solution is through the app. If I do need to a factory reset
my streamer, I cannot access any of its visual alerts reporting progress.
If the factory reset is required, maybe goingr off forum to work with someone will be how to progress.

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