Ndx2 losing metadata

Loving my ndx2 especially now with the addition of the Chord Qutest.
I should be grateful for any help with the following problem. I always switch off using the remote ie I do not disconnect from the mains. Very occasionally I switch on and find that whilst I can stream ok from my Innuos Zenith I have lost the metadata, the ndx2 showing just the start up screen. I have to disconnect the player from the mains and let it reboot. Then as soon as I select a track the metadata appears.

What exactly do you mean when you wrote metadata?

Hi Adam. I was referring to the album art.

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