Hi Everyone,
Does anyone besides me know of any NDX2 screens getting dimmer and dimmer?
I currently have it on the brightest setting, but it’s become unusable during the day.
After just a year, I noticed symptoms that I immediately set to auto-off mode.
Nevertheless, after two years, I now have almost no light. I don’t really need it, but still.
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I’d speak to the dealer and ask for a repair under warranty.
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That is not normal i have had my nd555, same screen for many years and it is still bright under any conditions. As HH says get on to your dealer to contact Naim for a warranty repair.
Defiantly this 
seems rare but nut unknown, I’ve had 3 screens replaced under warranty in the past, 2 of them twice on the same kit
Best
Martin
Thank you all.
I’ll contact the dealer and see if they replace it.
Then I’ll immediately unplug it so I can turn it back on if I ever want to trade it in for an NDX3 or something.
It’s unbelievable that Screens cause so many problems with a brand that prioritizes quality.
Good thing they don’t make TVs.
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I wonder whether leaving screen on vs off makes a difference in terms of likelihood of screen going bad?
David
It didn’t with the old green oled screens. On or off they only lasted about 10 years. I believe this is not an issue anymore though with the new screens, well most of them anyway.
It should do as it’s an OLED screen. While the later ones do appear to be better than the early ones, it’s my usual recommendation to set the display to only come on when you operate a function. I have always done this and not yet had a failure, even on kit with early OLED displays.
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This is another reason I’m glad I replaced my Naim streamer with my Weiss DAC501. No matter what happens to the screen on the Weiss I have access to everything it features via a web interface it exposes, which is easy-peasy to get to. I always wondered why Naim never provided a web page interface to access features on the ND5-XS I had first and the NDX2 I had after that. It’s really not all that big a deal to implement.
Come on Naim, for all that cost you can’t provide a web-based configuration interface?
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Are you referring to the newer screens (NDX2, ND555)? If so, are you sure they’re OLED? The screens get washed out when viewed from an angle which isn’t a characteristic of OLED screens.
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I was referring to the OLEDs, mentioned above.
The newer colour screens shouldn’t have the same problem, but of course, like anything, a failure is always a possibility, I guess.
The OP needs to contact their dealer and get the screen sorted. Naim will, with their supplier want to understand this failure; is it a one off, or the start of something bigger.
This is the first ndx2/nd555 screen issue I’ve seen discussed, so it will be intrest to many.
Got a feeling that Naim bought a fixed number years ago as Oled screens are a moving target design wise. I remember on a forum visit when the ndx2/nd555 were being launched we were told that over the Naim design period the screens available kept changing as they became obsolete very quickly.
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Um. Lifetime supply is a usefull strategy so long as the supply does not degrade whilst in stock. Think cd mechs and capacitors.
Wonder if the OP had a real early ndx2?
This is why, while they look nice, I would avoid expensive hifi with a screen. Everything dies eventually and while you cannot reduce irreplaceable parts to zero in anything you can certainly reduce them.
I love my Naim streamers but their eventual replacement won’t have a screen. I’ve decided that’s a minimum requirement.
Probably for longevity, if a screen is a must for a design, going retro with backlit mono LCD will give the best longevity.
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When the forum visited during launch of the ndx2/nd555 we were told by Steve Sells that it took a lot of further engineering to get the sound quality back to where it should be after screens were added. I for one would rather not have a screen, i keep mine turned off
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Functionally, the most elegant solution I have used for a streamer has three golden traits:
- No screen (so no reliance on screen)
- No App, just a web interface (so no reliance on an app and OS version)
- NFS or SMB access (ditch the UPnP server software entirely)
A couple streamers at home follow the KISS principle and adhere to all the above. It really makes things dead simple and reliable. Screens apps and media servers all made sense when resources were scarce and a streamer struggled to manage it’s own library. But these days clinging to those three things seems a bit like a solution in search of a problem that no longer exists.
Wrong, there are many reports of screen issues, they need to talk to their buyer internally
Martin
If naim have bought a lifetime supply, their supplier will not be intrested.
The screen on my Atom is wonderful. We have it on all the time the Atom is on. The album art or radio station logo looks great. I don’t care if it’s functionally pointless, it looks good and that’s sufficient justification. Who wants just a boring black box. Let’s have some colour in our lives.
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