Hi folks. I just updated my Uniti Atom to the latest firmware and I cant play any music through Tidal. Playlists are shown in the favourites but no joy when pressing play.
I done full power reset, factory reset, phone rebooting etc
HDMI working fine, radio working fine but my main source - Tidal, no joy.
Was anything similar noticed after the recent update? Really would like to get it fixed.
For my NDX2 I had to re-login to Tidal again by clicking on the Tidal button in the app
Thanks GadgetMan, I tried this as well and no joy. I feel like I am running out of options. Tidal Connect is not working too. Islike the Atom is not getting cooperating with tidal for some reason
It does seem like it’s a Tidal login issue of some sort. Presumably you have also checked Tidal works via say the Tidal App (i.e. your subscription hasn’t run out)
Presumably you have also tried login out of tidal under settings/services and accounts
I would next extend this to logout of Tidal in the Naim app, power off the Atom for 5 minutes, restart, then login to tidal
Next thing to try would be for force it to understand a change. Typically this is when you might add a full stop, or a space to a field to get Software to realise a change has occurred - worked many times in my IT career. So here I would suggest changing your tidal password via Tidal from a browser, then logout of the app and login again
If you were more specific it would be easier to give ideas.
Anyway if you are having problems with connect and you are logged in both in the tidal app and naim. Try the following. airplay to your stremaer from Tidal. then try connect again. why this sometimes solves problems with connect not wanting to play nobody seems to know but it does.
Claus
Followed every step which you provided me with and happily music is back. Really appreciate the advice. Not sure which step made a difference but i think the passwprd change. I ran diagnostics by browser and fully back. Many THANKS GadgetMan
Problem solved anyway! Thanks alot for advice.
Very glad to hear it.
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