Nova not indexing USB or SDCard

I don’t recall you answering the question about firmware. Is there an update waiting, or are you on the latest? Obviously running out of ideas here, but good to check the obvious sometimes.

Also (and there is good reason for this), have you powered it off then unplugged the plug from the wall for 5-10 minutes? This is a very important one to check

The Server input scans files for metadata, including artwork, title, genre etc and this is what you view when you browse your music. If that metadata is missing or incompatible you can’t browse the files.
The USB input uses a basic folder view that doesn’t depend on the metadata.

What is the origin of the music files? Can you open them or play them on a computer? If metadata is present you should then be able to see it.

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