Hello everyone
my Naim nVi remote suddenly stopped working out of the blue.
I changed the batteries, tried the Open+Subt+1 reset. But nothing is happening.
When checking with my mobile phone’s camera I cannot see the IR doibg anything either.
Does anybody know if maybe that is a common behavior if the remote is unpaired or if maybe the battery ran low and the remote then needs a different reset? Or is the hardware really dead?
I still have an AV2 remote to keep me going but I cannot switch input with it so I am a bit stuck (because I regularly have to circle through inputs or the nVi won’t lock onto the audio signal of my TV).
Thank you for your help 
Alex
1 Like
Have you tried a reset of the remote handset? This usually does the trick.
There are two remote codes used for the n-Vi (AV and DVD), so you’ll need to perform this operation twice using the supplied remote:
Press the white AV (or, DVD) button
Press and hold both OPEN and SUBT buttons. Then press the numeric 1 key.
The n-Vi display should flash a message to this effect.
(with thanks to Dave Dever).
1 Like
Hello Richard,
thank you for your response. As I mentioned above, that was the first thing I tried, repeatedly.
I wanted to check out some older posts but they have all disappeared. There used to be a FAQ for AV2/nVi, it seems. Did that have the same recommendations?
P.S.: My nVi display has faded away.I think there was some major issue with those. I was on the second one and that did not last long either. Luckily, I do not need it too urgently.
There’s another reset that can be done.
The FAQ post can be found here on the old forum archive;
https://forums.naimaudio.com/topic.php?oid=1566878606539265&coid=159503632588889