# Pairing Uniti IR remotes **URL:** \ **Category:** Hi-Fi Corner\ **Created:** [February 14, 2019, 7:49am UTC](https://community.naimaudio.com/t/pairing-uniti-ir-remotes/955 "2019-02-14T07:49:52Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Mike\_S](https://community.naimaudio.com/user_avatar/community.naimaudio.com/mike_s/32/290893_2.png) [@Mike\_S](https://community.naimaudio.com/u/Mike_S)\ **Post date:** [February 14, 2019, 7:49am UTC](https://community.naimaudio.com/t/pairing-uniti-ir-remotes/955/1 "2019-02-14T07:49:53Z")
I had to factory reset my Untiti2 and UC2 as part of the firmware updates and both remotes aren’t accessing the system menus using the tool spanner box. I had previously swapped the remotes around. Now the Uniti2 one operates volumes but not the tool box. The UC2 is bricked completely, not even discoverable on the App after resets. Does anyone know the procedure for pairing the IR remotes, as I can’t remember how to do this. BTW, the Firmware didn’t fix the Tidal drop outs either… ---
**Author:** ![Richard.Dane](https://community.naimaudio.com/user_avatar/community.naimaudio.com/richard.dane/32/125_2.png) [@Richard.Dane](https://community.naimaudio.com/u/Richard.Dane)\ **Post date:** [February 14, 2019, 7:53am UTC](https://community.naimaudio.com/t/pairing-uniti-ir-remotes/955/2 "2019-02-14T07:53:32Z")
Mike, instructions can be found here: > [@How To Pair the New Uniti Remote Control](https://community.naimaudio.com/t/how-to-pair-the-new-uniti-remote-control/956): > > Pairing New Uniti Remote control: If you have already had your unit working and the remote is no longer pairing with your unit then the following sequence is the one that I have had confirmed as being correct… Ensure that the Atom / Nova proximity sensor isn’t being triggered (volume indication LED ring on volume control is not illuminated). Holding the remote away from the unit press and hold the “Home” button until the volume ring on the remote “circles”. Once the volume indicator is circl… ---
**Author:** ![Mike\_S](https://community.naimaudio.com/user_avatar/community.naimaudio.com/mike_s/32/290893_2.png) [@Mike\_S](https://community.naimaudio.com/u/Mike_S)\ **Post date:** [February 14, 2019, 7:55am UTC](https://community.naimaudio.com/t/pairing-uniti-ir-remotes/955/3 "2019-02-14T07:55:02Z")
Thanks, but this is for my Uniti2 and UC2 infra red remotes. There is a button sequence at power up, but I don’t remember it. ---
**Author:** ![Richard.Dane](https://community.naimaudio.com/user_avatar/community.naimaudio.com/richard.dane/32/125_2.png) [@Richard.Dane](https://community.naimaudio.com/u/Richard.Dane)\ **Post date:** [February 14, 2019, 8:00am UTC](https://community.naimaudio.com/t/pairing-uniti-ir-remotes/955/4 "2019-02-14T08:00:30Z")
Ah yes, my apologies, having re-read, I just spotted that… Let me see what i can find, otherwise, give Naim a call this morning. ---
**Author:** ![Mike\_S](https://community.naimaudio.com/user_avatar/community.naimaudio.com/mike_s/32/290893_2.png) [@Mike\_S](https://community.naimaudio.com/u/Mike_S)\ **Post date:** [February 14, 2019, 8:02am UTC](https://community.naimaudio.com/t/pairing-uniti-ir-remotes/955/5 "2019-02-14T08:02:30Z")
Thanks. I’m in New Zealand, I’ll call my dealer in the morning, he talked me through it last time. ---
**Author:** ![Richard.Dane](https://community.naimaudio.com/user_avatar/community.naimaudio.com/richard.dane/32/125_2.png) [@Richard.Dane](https://community.naimaudio.com/u/Richard.Dane)\ **Post date:** [February 14, 2019, 8:02am UTC](https://community.naimaudio.com/t/pairing-uniti-ir-remotes/955/6 "2019-02-14T08:02:38Z")
From the Troubleshooting Manual… _The remote could be set to the wrong system code. To reset the remote control to the default system code point the remote at the NaimUniti and press the following buttons at the same time: aux, Info (i) and disp._ _The remote control interferes with another product/Uniti responds to another product’s remote control_ _• The NaimUniti remote control can be configured to work on a different remote control channel if the default channel clashes with another product’s remote control. To change the control channel point the remote at the NaimUniti and press the following buttons at the same time: aux, info (i) and one of the following:_ _o Disp(thisisthedefaultsetting)oroneofthealternatechannels:1,2,3, 4, 5, 6, 7, 8, 9 or 0_ [https://www.naimaudio.com/sites/default/files/products/downloads/files/naimuniti\_troubleshooting\_guide\_v3-1.pdf](https://www.naimaudio.com/sites/default/files/products/downloads/files/naimuniti_troubleshooting_guide_v3-1.pdf) ---
**Author:** ![Mike\_S](https://community.naimaudio.com/user_avatar/community.naimaudio.com/mike_s/32/290893_2.png) [@Mike\_S](https://community.naimaudio.com/u/Mike_S)\ **Post date:** [February 14, 2019, 8:28am UTC](https://community.naimaudio.com/t/pairing-uniti-ir-remotes/955/7 "2019-02-14T08:28:56Z")
Thanks, I’ve sorted both remotes and have the UC2 working again. I’d reset to factory settings after the firmware update. Unfortunately, the new firmware hasn’t fixed the Tidal drop outs many of us are having problems with. ---
**Author:** ![system](https://d2ikyu8xyuibjx.cloudfront.net/original/1X/26b5e4ef7e37d3771c473a6a1f688186c20823ac.png) [@system](https://community.naimaudio.com/u/system)\ **Post date:** [April 15, 2019, 8:28am UTC](https://community.naimaudio.com/t/pairing-uniti-ir-remotes/955/8 "2019-04-15T08:28:56Z")
This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.