Not sure if this discussion is breaking any form rules (Richard will decide) but I have just been asked to verify my account with photo ID by an on-line trading site. I can see no reason for this and will cease using them if there is no alternative. My son was scammed just two weeks ago where someone hacked into his account and purchased an item. I do not trust their protection software and they were very unhelpful when he spoke to them about it. Has anyone else come across this?
This sort of security check is becoming increasingly common. If you were making a transaction face-to-face you probably wouldn’t question such a request, but now that we do so much online the security procedures need to be just as rigorous. Regulations often require it too. Money laundering, tax evasion and identity theft are all on the rise, and measures to reduce this are needed.
Imo the less personal info you have online the better. This is why I have no social media presence. If scammers get hold of your photo ID it does not bear thinking about what damage they could cause. Looks like my days of buying/selling online are coming to an end.
I had to provide a notarised residency document issued and stamped from city hall to use Transfer-Wise and mail it by post as a form of “witnessed” proof of name and address.
I’ve gotten use to having to have my photo ID photocopied even for in-person transactions like joining a second hand bookclub or registering that I’m looking for a flat with an estate agent, or just to renew my phone contract.
Do I like it? Not at all. Do I have a choice? Well yes, I can shun it all and live like a hermit with access to very few services.
Many banks are worse. I’ve worked with a few who mandate customers on online banking install endpoint security software that is itself, basically a keystroke logger and root kit. In one case it could not even be uninstalled once on. Was very heavy. Sent all a users keystrokes and user activity to servers in Tel-Aviv for “threat profiling and analysis”. It was a bizarre solution. Kind of like cutting your arm off to prevent getting a splinter on your finger.
Scammers are becoming smarter as time goes on and online fraud has spiralled during the pandemic. The fact that my son’s account was hacked recently gives me zero confidence in their security protocols and ability to keep my personal information safe.
Your concern is well founded.
My bank (Mizuho) has informed me in writing no less than 4 times in 20 years that my personal information had been obtained in data breaches. And the most recent one was a dual notification that my data had been stolen in their breach and my card had been maxed out.
When I worked for a market infrastructure supporting nearly all global banks, many of the support staff entrusted their savings to the mattress. The things we saw on a daily basis. Not anywhere near the number of checks and balances and [functional] resiliency that they are supposed to have. It’s all smoke and mirrors and amateur hour by even the world’s largest institutions.
Many years ago I got a similar demand to book a cottage with Airbnb… I told them to ‘…on a bike’ and went elsewhere.
I would agree - always question what is asked for online or over the phone.
I went through a period with First Direct Bank where they would ring & ask me to confirm my identity before discussing what they had rung me for! And then got snotty when I asked for their department number so I could call back.
The really worrying one for me is DeepFakes - $200 to have one made of anyone! very soon you’ll not be able to believe anything you see or hear unless you can actually touch them.
The NHS app (not the COVID track and Trace app), as security to allow you access a COVID passport, your more detailed medical records, order repeat prescriptions etc require a photo ID, they then go on to get you to take a ‘selfie’ (it looks like a basic pencil drawing of your pertinent facial features).
Upto 24 hours later and I presume after facial recognition software has done it thing full access is granted.
Odd! That app doesn’t ask me for photo id.
Needed photo of driving licence.
Sister in law was also asked both of us in last couple of weeks.
(Could be cos I did it on my faceid iPhone)
I did it on my Face ID iPhone too!
I checked again earlier and it’s all working properly.