Qb2: FW 4.3.0.6408: Play/Pause button does not work

Streaming Audio
1

Parallel to the Bluetooth lag issue (Bluetooth audio lag after firmware update - #43 by PhilippVH) with Qb2 FW 4.3.0.6408, I noticed that the play/pause soft button on the top dial does not work anymore, neither in Internet radio, nor when streaming Qobuz or from a local NAS. The skip forward and backward button (to the left and right of play/pause) don’t work either. They flicker shortly when pressed, but nothing happens. One has to use the app to control playback. I’ve rebooted several times.

Is anyone else experiencing this?

2

The corresponding buttons on the remote don’t work either: the display flickers shortly too, but nothing happens. I think I’ll try a factory reset.

3

Before you do a factory reset, the prior thing to try is a simple power off restart of your Qb2. Unplug it from the mains for half a minute or so then plug it in and turn it on.

4

Powering off didn’t help, but factory reset did the trick.

5

A strange thing about the factory reset: it doesn’t seem to clear the login credentials for Qobuz. At least I hadn’t to re-enter them after the reset and still can stream. So, one should consider logging out of the service explicitly when selling a Qb2.

Or is it the app that stores the credentials?

6

The app is the interface with all the streaming services

7

OK, thank you for the clarification.

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8

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