My experience is very different to yours. I have been disappointed in a couple of purchases in terms of sound quality and they have been as good as gold, offering me a free download on both occasions.
I have had no problems with downloads and streaming at home.
I did have problems with their Android app to which the responses were slow and not accurate about timelines but even there they are probably above average if you have a poorly behaved Android app (the bar is not set very high).
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I do the same (purchase from where the artist gets the most reward)
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So what does that equate to in terms of money paid to the artists? Naff all I think.
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If you buy an album from an artist direct or Bandcamp they get far more money for it than they ever would if you listen to it a few times on any streaming subscription. Qobuz and Tidal pay them more than Spotify and others but it’s still very little.
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I’m surprised to see Tidal so low down the list, they used to be right at the top.
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