Question about V Tuner account transfer (NDX2)

Hello Naim Community,

Is there any way to leave(withdraw) the account registered with vTuner or register a new one?

I want to transfer an old user account to my account.

The reason is that I bought it used(second-hand) and the vTuner MAC address is already registered to another user’s account.

Kind regards,

Tagging @stevesky though you could also approach vtuner for help.

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Hi @NicolasLian

Raise a support ticket to our helpdesk, referencing this thread and the vtuner id and we’ll get vtuner to reset.

Best regards

Steve Harris
Software Director
Naim Audio Ltd.

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