Hello, I own a 2015 NDX and the remote control which originally came with it suddenly stopped working. I normally use the Naim-Focal app and I have just realized the remote is not functioning because I needed to check the current firmware. I have changed the batteries to a new pair, but the problem persists. Could you please tell me what options I have besides bringing the RC to my dealer? Will I be able to upgrade the NDX firmware to 4.9 without it and operate it thereafter?
Maybe you’ll get access via http://ip adress/webclient/
Or on the naim homepage search for your ndx
I have upgraded the NDX to 4.9. I did not seem to need the remote control to achieve that. Still I feel I am missing access to certain functions without it. I will bring the RC to my dealer.