Continuing the discussion from Radio down?:
For 4 days now iradio still down ! When can we expect a solution?
I’ve been playing iRadio ( Naim web radio service ) trouble free …..
Do you have the latest firmware, and the latest app.
Have you deleted all your old favourites and reinstalled again after the new Naim web radio service was introduced ?
I play internet radio daily and it is working just fine.
Do all radio stations fail when you access them through the main internet radio menu or is it just your saved stations that don’t work?
It it’s the latter, you should delete all saved stations and save them again to get them working. If no stations at all will play you have a different issue and should contact Naim support for help.
Did you do a factory reset after the firmware update?
It worked as expected for a year till this week.. nothing obvisiously changed..
Have you rebooted the Su and your router? Turn the SU off. Reboot the router. Turn the SU on. It sounds as though it’s lost its connection to the internet.
Yes, but Internet work Fine
I can See outgoing Traffic to 15.224.95.68 Port 8089 If i select a Radio Station..
The Main Menu does Not load at all any Radio stations and After a Time period Access to Server denied Shows up in Display ..
Did iRadio stop working as soon as you updated the firmware to 4.9? Or did it work OK on 4.9 and them stop?
Seems to be an Issue at the Data Center where the iradio Service is Running.. that explains the error Message: Access to Server denied..
please, dear naim Team, can you Support here and escalate to your AWS Service Provider?
Thanks.
This is mainly a discussion forum hosted by Naim. If you want support from Naim you should contact them directly:
T: +44 (0) 1722 443405
The forum is not routinely monitored by Naim support staff, although @Stevesky may be able to advise on iRadio issues.
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No, since i updated to 4.9 one year ago it worked as expected Till this week!!
Hi @rabe
I’d suggest switch the superuniti off at tge msins, wait 20secs, power it back up. And see if it tyen works.
If it doesn’t raise a support ticket with our support team. The radio servers were briefly down compliments of Amazon, but have been up since Monday 11th 09:30 UK time, but I’m wondering if there is a routing problem from various parts of the world.
Also one other thing to check is that from your PC / computer of choice browse to:
http://radioeu.naimaudio.com:8089/
It should show our Chinese registration ID:
ff it does then the server is accessible from your location.
Regards
Steve
Hi @Stevesky ,
Thx for your reply and hints to check. Exactly this behavior Starts last monday! My Superuniti is switched off over Night.. But i tried also to Switch it off for 30 sec, but it’s still the same issue 
I tested your provided link on my mobile phone using the same Network Connection the Superuniti is Part of.. and yes the Chinese Page opens..
I also created a support ticket yesterday. I‘m curious what the Solution will be ..
Regards.