I am considering a TIDAL subscription.
My Naim equipment tells me “Start Free 90 Day Trial”.
However, when I click on the link, it takes me to a “30 Day Free Trial” page. Is this an error on Naim’s part or the wrong link?
Also, if I subscribe using my Naim Uniti Atom, can I delete that device so that I can use it on my NDX2 at a future date?
On-line, there seems to be conflicting views on how many devices can be registered against a single user - some say 3 “offline devices” and some say 5.
In an ideal world, I’d like it on my NDX2, my mobile (so I can airplay it to speakers and other systems), my SuperUniti in a second home and all being well, my Australian mobile too.
I would only use one device at a time but believe there is a limit to the number allowed, hence my question.
Any TIDAL experts out there?
It probably says " subject to change" in terms and conditions…and may well be only 30days now…
I’d be surprised if you had any problems with that number of devices. I use Tidal on 2 Naim streamers, either natively or via Roon, at home. You certainly wouldn’t have to delete it on one streamer in order to use it on another. I also have it on a laptop and two portable devices, one of which I occasionally use on a non-Naim streamer which also has native Tidal in someone else’s house.
I have a vague recollection of someone else posting about this - and that a quick request to either Tidal or Naim support (I can’t remember which) resolved it.
If you have previously tried a 90 day trial it can default you to a 30 day trial next time. To get round this you have to use another email address.
Thank you all for your responses.
I haven’t ever tried Tidal before.
Thanks for the reassurance that I can use it on multiple devices, albeit not all at once.
Oddly, having searched the Naim FAQ, I just tried again, using the Naim app again, same as a couple of hours ago.
I didn’t do anything differently, it just took me to a different page when I clicked on “Sign up” (or whatever it said). This different page had a “discount code” displayed and when I clicked on that, it took me to the 90 day trial page and all is now good.
I should add that the post on the same subject a week or so ago suggested that there was a known subscription problem, where it was only showing 30 days and that the problem had been corrected and should now work.
It seems I suffered an odd glitch.
Out of curiosity, I’ve just had Tidal playing four different 16/44 streams simultaneously to my NDX, Atom, Mac and iPhone. Worked fine.
Had similar problems but an email to Tidal eventually sorted everything out.
I wonder if there will be a 90 day free trial with Qobuz when the app integration update becomes available.
After few letters to Tidal and Naim Support I finally get my 90 day free Trial.
This is Naim Support instructions: “There is sometimes a conflict if you already have a Tidal account. You will need to be a freshly registered Tidal account holder to receive the 90 day free trial.”.
Thank you Rosanna!
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